Measure Twice, Cut Once: The Temporality of Communication Design

Organizational Communication Design Logics: A Theory of Communicative Intervention and Collective Communication Design

“…CAD scholarship reflects interest in applying design theory and thinking (Nelson & Stolterman, 2012) to understand and critique but also reimagine communication phenomena. Examples include studies of online support communities (Aakhus & Rumsey, 2010), health campaigns (Harrison, 2014), public deliberation and stakeholder engagement processes (Aakhus & Bzdak, 2015;Sprain, Carcasson, & Merolla, 2014), the temporal pacing of work (Ballard & McVey, 2014), and interactive learning spaces (Thompson, Steier, & Ostrinko, 2014). Collectives are a locus of design activity (Aakhus, 2007;Nelson & Stolterman, 2012), and this CAD scholarship makes clear the need for theoretical efforts aimed at conceptualizing how individuals, teams, and organizations design communication.…”

“…In contrast, the interaction design literature has focused on how collectives, such as design teams, develop and implement formats, tools, and procedures for communicating (Ballard & McVey, 2014;Harrison, 2014;Thompson et al, 2014). Actors not only produce particular messages, but may also consider and attempt to craft, affect, or manage the flow of messages that constitute organizational life, in part by how they communicate and in part by how they advocate for or try to dictate interaction.…”

“…Second, CAD has tended to focus on discrete design projects in formalized settings as opposed to viewing design as an ongoing organizational activity that occurs in multiple sites, both formal and informal, over time (Aakhus & Rumsey, 2010;Ballard & McVey, 2014). CAD studies have focused on how formal organizational processes and project teams are created to design solutions to specific organizational problems (Barbour & Gill, 2014).…”

“…Third, future CCD research needs to take seriously questions of temporality (Ballard & McVey, 2014). In ongoing flows of communication, choices may have more traction when timing is propitious.…”

Trace of pace, place, and space in personal relationships: The chronogeometrics of studying relationships at scale

“…Time can be socially constructed in various ways (Ballard & McVey, 2014;Ballard & Seibold, 2004;Liao et al, 2013), but in social dynamics, space typically implies a physical form of time. Movement or interaction between one place and another creates space and entails time (Yuan, 2018), which implies both chronemic interval (elapse or difference) and increment (flow) from some selected reference point of experience (Nikolenko, 2016).…”