Measurement of maturity of small medium agroindustry business processes in Jember, Indonesia

Abstract

Business competition cannot be separated from the existence of Micro, Small and Medium Enterprises (MSMEs) as the basic of the Indonesian economy. The number of agricultural sector MSMEs in East Java has a greater proportion than non-agricultural MSMEs. The economies in Jember Regency are supported by one from the agriculture sector. Maturity of business processes is one of the factors that greatly influences the readiness of MSMEs in implementing information systems in supporting their business operations. The assessment of business process maturity can be done using the Business Process Orientation Maturity Model (BPOMM) where this model has nine assessment areas. The study was conducted at three Agroindustry MSMEs in Jember Regency. This study compares the level of business process maturity of each MSME and provides input related to the areas that need to be improved by the three MSMEs. The results obtained from this research are the maturity of the third MSME business processes at level 1 (Ad Hoc) where the Mister Te maturity value is 3,859; UD Mitra Jamur of 3,484; and Bestcow 2,917.

A Proposed Framework for ERP System Implementation in SMEs

“…The questionnaire assesses 9 variables: strategic view (sv), process definition and documentation (ddp), process management and measurement (mmp), organizational process structure (pos), people management (uk), process organizational culture (pok), market orientation (tu), supplier perspective (vd), and IT support (pip). This questionnaire has been used by various researchers, such as [18], [19], [20], [21], and [22]. By utilizing this comprehensive assessment, the current level of SME's business process can be identified, and improvement can be proposed.…”

Assessment of Business Process Maturity Model in Culinary SMEs as a Pre-Stage of Enterprise Resource Planning Implementation

“…The questionnaire measures nine variables: strategic view (sv), process definition and documentation (ddp), process management and measurement (mmp), organizational process structure (pos), people management (uk), process organizational culture (pok), market orientation (tu), supplier perspective (vd), and IT support (pip). This questionnaire has been used by various researchers, such as [9], [10], [11], [12], and [13]. The ICT maturity questionnaire is based on Pham's [14] research.…”