Measuring Stakeholder Integration: Knowledge, Interaction and Adaptational Behavior Dimensions

Plaza-Úbeda, José A.; Jiménez, Jerónimo de Burgos; Carmona‐Moreno, Eva

doi:10.1007/s10551-009-0231-9

Cited by 110 publications

(123 citation statements)

References 113 publications

(158 reference statements)

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“…The motivations for this collaborative approach relate to more general topics in the literature to which the paper makes different contributions. With few exceptions (Sarkis et al 2010;Plaza-Úbeda et al 2010), the literature on knowledge management and the literature on stakeholder theory have developed independently of each other.…”

Section: Contributions and Managerial Implicationsmentioning

confidence: 99%

Managing Biodiversity Through Stakeholder Involvement: Why, Who, and for What Initiatives?

Boiral¹,

2015

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The increasing pressures to conserve biodiversity-particularly for industries based on the exploitation of natural resources-have reinforced the need to implement specific measures in this area. Corporate commitment to preserving biodiversity is increasingly scrutinized by stakeholders and now represents an important aspect of business ethics. Although stakeholder involvement is often essential to the management of biodiversity, very few studies in the literature have focused on the details of this involvement. The objective of this paper is to analyze how mining and forestry companies can manage biodiversity issues through stakeholder involvement based on a content analysis of 430 sustainability reports using the Global Reporting Initiative (GRI) framework. The paper elucidates the reasons for such involvement, the nature of stakeholders involved, and the types of measures employed to manage biodiversity. Stakeholders' motives for becoming involved revolve around four main issues: complexity and knowledge management; self-regulation and relationships with public authorities; legitimacy and social responsiveness; and commercial and strategic objectives. The stakeholders involved in biodiversity initiatives are essentially non-governmental organizations, experts and universities, public authorities, and coalitions of companies. In the end, the initiatives identified can be grouped into three categories: management practices, socio-political actions, and research and conservation measures. The paper provides various examples of these initiatives and shows how they can be implemented in collaboration with different stakeholders depending on the company's objectives. The contributions the study makes to the literature on biodiversity management and the managerial implications of the study are analyzed in the discussion section.

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Section: Contributions and Managerial Implicationsmentioning

confidence: 99%

Managing Biodiversity Through Stakeholder Involvement: Why, Who, and for What Initiatives?

Boiral¹,

2015

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“…Firms' knowledge of stakeholders (KNOW) comprises 10 indicators (from KNOW1-KNOW10); the scale for firms' adaptation to stakeholders' demands (ADAPT) counts on nine indicators (from ADAPT1-ADAPT9); and firms' interaction with stakeholders (INTER) comprises 11 indicators (from INTER1-INTER11) considering the works of Plaza-Úbeda et al [57] and De Bussy [90].…”

Section: Methodsmentioning

confidence: 99%

“…Stakeholders' satisfaction (SSAT) has been measured through five indicators (from SSAT1-SSAT5), capturing the extent to which the firm accomplishes stakeholders' wants and needs [57,66]. Firms' champion behavior has been reflected in 11 indicators according to Howell and Shea [78] ranging from CHAM1-CHAM11.…”

Section: Methodsmentioning

confidence: 99%

“…The positive relationship with stakeholders, considered as relationship integration [57] or the ability to establish positive collaborative relationships with a wide variety of stakeholders [58], may constitute part of the set of practices that characterize a responsible corporate management. It has been considered that the firms' relationship with stakeholders improves when the firm is concerned with acquiring knowledge of their stakeholders and their demands [59], when it tries to improve the interactions with them and when it takes into account the stakeholders' demands when making decisions [57].…”

Section: Theoretical Model Developmentmentioning

confidence: 99%

“…It has been considered that the firms' relationship with stakeholders improves when the firm is concerned with acquiring knowledge of their stakeholders and their demands [59], when it tries to improve the interactions with them and when it takes into account the stakeholders' demands when making decisions [57].…”

Section: Theoretical Model Developmentmentioning

confidence: 99%

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Competitive Success in Responsible Regional Ecosystems: An Empirical Approach in Spain Focused on the Firms’ Relationship with Stakeholders

2017

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Nowadays, any business manager is concerned about sustainability issues and is wondering how to implement social and environmental practices creating economic and social value at the same time. The implementation of social responsibility programs is justified by the benefits that result from a good relationship of the firm with key stakeholders. The present research investigates the links among firms' relationship with stakeholders, firms' champion behavior, stakeholders' satisfaction and firms' competitive success in regional contexts where social responsibility is promoted. Using the resource-based theory and the concept of shared value, a conceptual model is proposed in which a strong firm relationship with stakeholders will cause the stakeholder' satisfaction and will help the firm to become a champion in the market, contributing to improved competitiveness. This empirical analysis was based on survey data through partial least squares structural equation modeling (PLS-SEM) from 130 Spanish firms in the Region of Extremadura. Participants were firm managers in regional clusters involved in the social responsibility journey promoted by the local government. The results suggest that a good relationship of the frim with stakeholders directly and positively influences firm competitive success, and also, it is enhanced by improvements in stakeholders' satisfaction and firm champion behavior.

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A Systematic Review of the Use of Organization and Management Theories in Climate Change Studies

et al. 2018

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Climate change studies have been gaining increasing importance in the academic debate, and also in the field of organizations and management. Scholars have contributed to this field by borrowing approaches from sustainable business research. However, some authors have raised unanswered questions about the contribution of these studies to the management theories. According to them, climate change studies have failed to provide theoretical insights and too often they have adopted a descriptive and practical approach. Our review describes the theoretical contribution of the climate change papers, identifying the most often used management theories. The analysis results for 28 different management theories indicate that, while some theories such as the institutional and stakeholder theories have been widely debated, the relation between business climate change strategies and other organization theories still appears to be unexplored.

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Measuring Stakeholder Integration: Knowledge, Interaction and Adaptational Behavior Dimensions

Abstract: stakeholder integration, stakeholder management, stakeholder theory, stakeholder integration measurement,

Cited by 110 publications

References 113 publications

Managing Biodiversity Through Stakeholder Involvement: Why, Who, and for What Initiatives?

Managing Biodiversity Through Stakeholder Involvement: Why, Who, and for What Initiatives?

Competitive Success in Responsible Regional Ecosystems: An Empirical Approach in Spain Focused on the Firms’ Relationship with Stakeholders

A Systematic Review of the Use of Organization and Management Theories in Climate Change Studies

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