Measuring the eGovernment Readiness: Proposed Framework

Abstract

Information and communication technology can make speedy changes in government processes, particularly in developing countries.in addition, there are many factors that effect on the implementation of eGovernment, because of these, this study carried out a framework to check eGovernment readiness by using the most important factors to measure eReadiness namely Technical, Organizational and Cultural. The result shows that the trust of the Internet and technology is very important to the wide-spread acceptance of eGovernment. because of that, Users need the Data and information protection must be safe from the unauthorized. Also, increasing the training and education factor will positively increase the decentralization factor. ICT infrastructure alone cannot achieve the implementation of eGovernment without a conscious policy designed to transform both the role of ICT in administration and the training and orientation of staff to imbibe innovations. it will be easier for people to be involved with new technology when all the essential things for life are covered. Computer and Internet experience impact eReadiness. public sector organizations should pay more attention to the recruitment and training of socalled big data talent or data scientists. In addition, there is a need to feel that there are benefits from requesting such a service online (perceived usefulness), on another hand, ease of use of the eGovernment website has no significant impact of eReadiness. ICT infrastructure and human capital get less weight, while indicators such as connectivity and regulations acquire more weight. This means that a country that is considered less ready in terms of ICT infrastructures and skills required to adopt eGovernment, its readiness with the new main characteristics of Cloud Computing.

Digitalizing Governance in South Sumatera: An Introduction “E-Sumsel” System Reforming Public Service Management

“…In the last two decades, the idea of digitizing government has become a new scheme throughout the government around the world. This idea mainly refers to the development of transformation and innovation in public affairs (M. Baeuo et al, 2016;Shouran et al, 2019;Utama, 2020). In this respect, it has an important and most interesting agenda as an effort to create a better public service system and bureaucratic management (Statistics South Africa, 2016).…”

“…Likewise, digitalization is believed to be an important tool to reduce problems of corruption, collusion, and nepotism, such as in developed countries (Bannister & Connolly, 2014;Shim & Eom, 2008, 2009. Thus, the phenomenon of digitalization government digitization becomes the main discourse as the solution for increasing the effectiveness and transparency as well as for reducing all bureaucratic problems by adopting a new digital scheme (Bertot et al, 2010;Shouran et al, 2019).…”

The Specific Factors Influencing The Intention Of Electronic Government Services For Libyans

“…eGovernment is done in the United Nations context when a country uses ICT to enhance information access for its citizens. In the areas of a country's technical and telecommunications infrastructure and the extent of its creation of human resources(Odat, 2012) (Abied et al, 2015), the public sector's ability and readiness must be improved to achieve this (Baeuo et al, 2016) (Shouran et al, 2019). Two groups of people have Internet access to public services.…”