2003
DOI: 10.2139/ssrn.478582
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Measuring the Impact of Information Technology on Value and Productivity using a Process-Based Approach: The case for RFID Technologies

Abstract: Abstract:There has been a lot of research addressing the relationship between Information Technology (IT) 1 The authors would like to mention that this paper would not have been possible without the guidance and insights of Prof. Thomas W. Malone. He was the PI in a CMI research grant that funded most of the work here described. He has contributed a lot of his time while following the research from day one and providing copious detailed comments on various drafts of this paper.

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Cited by 30 publications
(13 citation statements)
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“…The attainment of ROI values is based on a number of cost parameters and will be explicitly described in Table V. The costs of the various physical resources in Table V were summarized from [20][24] [25]. A list of assumptions [19] and derivations to obtain the calculated values are described below:…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…The attainment of ROI values is based on a number of cost parameters and will be explicitly described in Table V. The costs of the various physical resources in Table V were summarized from [20][24] [25]. A list of assumptions [19] and derivations to obtain the calculated values are described below:…”
Section: Discussionmentioning
confidence: 99%
“…To obtain the ROI, a systematic methodology proposed by [19] was adopted to assess the impact of information technology (IT) in business process performance metrics. Using this approach and data from our simulation model, we first estimate the value and productivity performance metrics of RFID processes (Table III).…”
Section: Return On Investment (Roi)mentioning
confidence: 99%
“…Our study builds on previous work [37], [38] and focuses on a three-layer supply chain which is considering implementing RFID technology.…”
Section: Methodsmentioning
confidence: 99%
“…ISSN 2355-4721 (Barua, 1995), yaitu terhadap produktivitas dan biaya (Subirana et al, 2003). Diyakini bahwa e-business dapat menciptakan eisiensi dalam bisnis (Lal, 2002).…”
Section: Praktik Manajemen Rantai Pasok Dan Teknologi Bisnis Berbasisunclassified