Medical Tourism and Hospitality in Hospital

Abstract

Medical tourism is a growing phenomenon with policy implications for health systems, particularly of destination countries. Both private sectors and the governments of such destinations are found playing important role for medical tourism promotion and development. This study tries to highlight a conceptual analysis of medical tourism, the targeting of medical tourism flows and major destinations, and the proposed medical tourism development strategies based on the experience of several countries regarding medical facilities. Medical tourism, where patients travel overseas for operations, has grown rapidly in the past decade, especially cosmetic surgery. The review of current literature reveals that no integrated theoretical framework for the holistic study of the medical tourism industry exists. This study examined whether the scholars who studied medical tourism and hospitality in hospitals found interrelationship between those two different sectors. Those who studied medical tourism or healthcare tourism didn’t touch on hospitality provided to hospital patients. Likewise, those who studied hospitality in hospitals also ignored the dimension of tourism. In this regard, this study shows the interrelationship between these two entities. i.e medical tourism and hospitality in hospitals which are very important for understanding the concept of medical tourism in better way. Additionally, this study also enters the sphere of cross cultural behavior and intercultural communication between the hosts and the guests.

Meditation Tourism, Buddhist Philosophy in Practice: A Case Study of Lumbini, Nepal

“…Wellness tourism is umbrella term under which all other tourism incorporate. Wellness tourism is defi ned by Smith and Puczko (2014; in Kunwar, 2019) as 'trips aiming at a state of health where the main domains of wellness (body, mind, spirit) are harmonized or balanced. Th ere is emphasis on prevention rather than cure, but some medical treatment may be used to lifestyle based therapies. '…”

Medical Tourism in India: Possibilities and Problems of Alternative Medical Treatment

“…To better understand the concept of medical tourism, it is important to recognize the interrelationship between medical tourism and hospitality in hospitals. Stakeholders in the system need to be aware of the significance of cross-cultural behavior and intercultural communication between host and patient (Kunwar, 2019). conducted research on medical tourism in developing countries and revealed the relationship between medical services and tourism.…”

“…In recent years, global interest in traditional medicine has increased (Dawn & Pal, 2011;Kunwar, 2019) and Ayurveda is recognized as traditional Indian medicine (Patwardhan et.al., 2005). The modern epidemiological transition has allowed the growth of the conventional system of medicine International Journal Health Management and Tourism https://dergipark.org.tr/tr/pub/ijhmt across the world (Gupta et.al., 2015) and traveling across borders to receive high-tech health care is increasing (Dawn & Pal, 2011).…”

“…(2015) presented that the Indian healthcare system is well-known for providing quality medical services at an affordable cost. Kunwar (2019) discussed the communication barriers in wellness tourism, and alternative treatments and discussed fundamental economic and legal issues in medical tourism. Some other scholars focused on specific topics of alternative treatments.…”

Percepção Do Cliente De Hospital Sobre Qualidade, Serviços E Valor Agregado Do Serviço De Hotelaria

“…A hotelaria hospitalar é muito mais do que a administração dos leitos de um hospital, mas é também a coordenação de setores como lavanderia, recepção, higienização e resíduos. No entanto, para Kunwar (2019), embora as palavras hospital e hospitalidade tenham a mesma raiz, alguns hospitais têm sido vistos como locais não muito hospitaleiros. Em função disso, cabe ressaltar que de acordo com Diniz e Bueno (2020), há uma lacuna científica na área de hotelaria hospitalar, que merece atenção de pesquisadores de campos afins.…”