Melawan Kapitalisme : Menguak Dimensi Kecurangan Travel Ibadah Umroh

Abstract

Penelitian ini bertujuan untuk menguak dimensi kecurangan (Fraud) travel umroh di Sulawesi Selatan dengan menggunakan pendekatan kualitatif dengan metode fenomenologi. Dengan menggunakan data hasil wawancara dengan berbagai informan, hasil penelitian menunjukkan dimensi kecurangan (fraud) yang ditemukan pada kasus kecurangan penyelenggaraan ibadah umroh travel Abu Tours terbagi menjadi empat dimensi yaitu kecurangan disebabkan karena adanya peluang (opportunity), greedy (Keserakahan), tekanan (pressure) dan Kemampuan (capability). Penelitian ini berkontribusi bagi regulator yang memiliki wewenang dalam mengatur pelaksanaan ibadah umroh agar mengeluarkan regulasi yang dapat mencegah kecurangan oleh penyelenggara.
 Kata Kunci : Fraud, dimensi fraud

A Tale of Umrah Pilgrims Fraud in Indonesia: a Narrative Review Indicating and Anticipating “Fake Bureau”

“…Greed is a major factor that can lead to fraud (Odom et al 2014). Kamal and Gustiningsih (2019) mentioned that there are four dimensions in the causes of fraud in the Umrah bureau case, one of which is greed of the owner. Another dimension is the opportunity, pressure, and capability of the Umrah bureau to cheat.…”

“…There are several characteristics that can indicate that an Umrah bureau is in the fake category. First, travel agencies offer Umrah packages at low and low cost (Kamal and Gustiningsih, 2019;Ratnawati et al, 2018;Husni, 2018). One of the victims interviewed in the study Kamal and Gustiningsih (2019) stated that the fraud that occurred offered promo prices ranging from Rp.…”

“…Based on this background, the increase in Umrah pilgrims was not accompanied by literacy in the credibility of the Umrah bureau (Kamal and Gustiningsih, 2019;Meiriza et al, 2019;Enjang, 2019). This is evidenced by the fraud case of the Umrah bureau which continues to harm the prospective congregation.…”

“…The existence of this market share is an opportunity for entrepreneurs to open Umrah travel agency services (Meiriza et al, 2019). The large potential income that can be received by business people has started to bring up illegal business practices and do not follow regulations (Kamal and Gustiningsih, 2019).…”

“…According to Meiriza et al (2019), mistakes can come from consumers, namely the lack of information and also not being selective of the prospective congregation in choosing the Umrah bureau. Fraud can occur due to sloping promotional price offers, low public understanding, unlicensed bureaus, and too many agent networks (Kamal and Gustiningsih, 2019). Yet according to Masitah (2015), the legality of the umrah bureau and trust are the main factors in the selection of the umrah bureau by the prospective congregation.…”