“…Consequently, implementation of the MCA presents a challenge to services (Hardy & Joyce, 2009; Johnston & Liddle, 2007). Many studies have reported a generally poor state of knowledge regarding consent to treatment, and other mental capacity issues, among doctors and other National Health Service (NHS) staff (Evans, Warner, & Jackson, 2007; Fisher‐Jeffes, Barton, & Finlay, 2007; Guvver, Hindle, Harrison, Jain, & Brinsden, 2010; Jackson & Warner, 2002; McCullough, 2009; Richards & Dale, 2009; Sawhney, Mukhopadhyay, & Karki, 2009; Schofield, 2008; Willner, Jenkins, Rees, John, & Griffiths, 2011), though two recent studies of specialist staff were more encouraging (Shah, Banner, Heginbotham, & Fulford, 2010; Wilson, Seymour, & Perkins, 2010). While some mental capacity issues may need a specialist assessment, any health care worker could be faced with a patient whose capacity is uncertain, so it is essential that mental capacity issues are understood generally, not simply in specialist services.…”