Mental Health, Work Satisfaction and, Quality of Life Among Healthcare Professionals During the COVID-19 Pandemic in an Indonesian Sample

Abstract

Background During the COVID-19 pandemic, healthcare professionals (HCP) might experience mental health problems and work-related stress, which can lead to less satisfaction at work and decreased health and quality of life in the long period. This study aims to explore the role of mental health and workplace satisfaction on the quality of life in health professionals who are involved in handling the COVID-19 pandemic. Methods This study was a cross-sectional approach using purposive sampling techniques. The online survey was conducted from May through September 2020. A total of 200 respondents from the West Java province in Indonesia were included. Data on mental health, work satisfaction, and quality of life were analyzed using descriptive statistics, Pearson’s correlation coefficient, and multivariate regression analysis. Responses to open questions regarding concerns and strengths were analyzed using thematic analysis. Results An increased mental health symptom experienced by healthcare professionals was associated with decreased health status (β=−0.724, p=0.001) and self-perceived health (β=−0.59, p=0.001). Further, serving patients with COVID-19 (β=−0.133, p=0.024) was related to lower health status. Five themes emerged regarding concerns about being exposed to COVID-19, namely 1) fear of transmitting the virus, 2) the impact of COVID-19 on family life, 3) death and isolation, 4) personal safety, and 5) social stigma. Five themes emerged regarding the source of encouragement and strength, ie. 1) religiosity, 2) social support systems, 3) the moral responsibility of the profession, 4) following health and safety protocols, and 5) acceptance and positive attitudes towards the future. Conclusion Mental health problems impacted the quality of life. Serving patients with COVID-19 could predict lower health status. HCPs’ concerns and sources of strength when exposed to COVID-19 are discussed. Our results give a better understanding of the factors that can decrease and improve HCPs’ quality of life, therefore can be used to design psychological interventions to lower HCP’s psychological problems and improving their quality of life.

B Vitamins, work‐related stress and emotional mental disorders: a cross‐sectional study among nurses in Indonesia

“…The proportion of emotional mental disorders found in this study is similar to other previous findings: 18% of nurses in the United States experienced emotional mental disorders (Letvak et al, 2012), and 26.8% of nurses in Iran had depression (Fereidouni et al, 2018). The disorders found in this study were similar to those found in study conducted during the COVID-19 pandemic (Iskandarsyah et al, 2021;Marthoenis et al, 2021;Sunjaya et al, 2021). However, the prevalences were skewed-much higher in hospitals providing care for patients with COVID-19 and lower in non-COVID-19 healthcare facilities (Rochmawati et al, 2022;Sofiani et al, 2021).…”

Impact of COVID-19 on Management, Quality and Satisfaction of Health Organizations: A Case Study in a Portuguese Hospital

“…Direção-Geral da Saúde ( 2015a , b ) describe the main factors that should be considered when assessing psychosocial risks at work: the culture of the organization and leadership relationships, work content, workload, working hours, level of control and autonomy, interpersonal relationships at work, possibilities for career development, work-family relationship, and work environment and equipment. The impact of psychosocial risks on the health and performance of professionals can have chronic and long-term consequences (OECD 2018 , 2020a , 2020b ), at the level of their physical health (Iskandarsyah 2021 ), mental health and chronic stress (Giménez-Espert et al 2020 ) and work absenteeism (van der Plaat et al 2021 ; WHO; 2021 ). Health professionals are among those who suffer most from psychological stress and are also among those with the highest risk of burnout and many of these symptoms are long-term symptoms, including chronic stress, increased incidence of depression and anxiety, increased consumption of problematic substances and behaviors, and increased absenteeism (Gaspar et al 2021 ).…”

“…It was also expected that healthcare professionals would experience mental health problems and work-related stress, during COVID-19 pandemic, which can lead to less satisfaction at work and decreased health and quality of life in the long period (Gaspar et al 2021 ; Iskandarsyah et al 2021 ).…”

Impact of COVID-19 Lockdowns on the Activity and Mental Health of Older People in Indonesia: A Qualitative Study

“…Furthermore, in the context of Indonesia, there is a lack of study and evidence on the impacts of COVID-19 on older people. Several studies in the country which explored COVID-19-related mental health issues, such as depression, anxiety, stress, fear, and psychological distress, have mainly focused on healthcare professionals [ 33 , 34 ], university students [ 35 , 36 ], and the general population [ 37 , 38 ]. This qualitative study aims to fill in this gap by exploring in-depth the influence of COVID-19 outbreaks and the prevention protocols on individual and social activities of older people in Jakarta, Indonesia, and how such an influence impacts their mental health condition.…”