Meta-analysis of the TQM impact on business performance amongst regions and countries

Ahmad, Md Fauzi; Zakuan, Norhayati; Ahmad, Jamilah; Takala, Josu

doi:10.1504/ijise.2015.069546

Cited by 21 publications

(17 citation statements)

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“…Additionally, the previous studies reported that TQM had been positively related to quality performance (Valmohammadi & Roshanzamir, 2015); operational performance (Ng & Jee, 2012); innovation performance (Yusr, 2016); competitive advantage (Munizu, 2013); organizational learning (Yazdani et al, 2016) and financial performance (Mehralian et al, 2016;Ngambi & Nkemkiafu, 2015). On another hand, Ahmad et al (2015) stated that most of the researchers found a high impact of TQM on firm performance in the manufacturing industry. Therefore, the current study believes that TQM can be the influential contributor in manufacturing SME export performance in Pakistan.…”

Section: Total Quality Management and Sme Export Performancementioning

confidence: 99%

The mediating role of total quality management between entrepreneurial orientation and SMEs export performance

Imran¹,

Aziz²,

Hamid³

et al. 2018

10.5267/j.msl

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The purpose of this study was to investigate the mediating role of total quality management (TQM) between entrepreneurial orientation (EO) and SME export performance in the manufacturing sector of Pakistan. This study was originated from the fact that only a few studies have examined on how the firm's intangible resources and capabilities such as EO and TQM drive SMEs' export performance. Some questionnaires in Likert scale were used to collect the data and 364 usable responses were received from the owner/managers of exporting SMEs. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used for the data analysis. The findings reveal significant relationship between EO and TQM with SME export performance. Furthermore, this study found the complementary mediating role of TQM between EO and SME export performance of manufacturing sector of Pakistan. This study has implications for owner/managers of SMEs. The results offer a better understanding regarding EO and TQM implementation to SMEs owner / managers. Thus, owner/managers of SMEs can take better decisions for the implementation of TQM practices. Furthermore, to the best of researcher's knowledge, this study is the first work, which examines Pakistan`s SMEs export performance in association with the TQM as the mediating factor between EO and SME export performance.

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Section: Total Quality Management and Sme Export Performancementioning

confidence: 99%

The mediating role of total quality management between entrepreneurial orientation and SMEs export performance

Imran¹,

Aziz²,

Hamid³

et al. 2018

10.5267/j.msl

View full text Add to dashboard Cite

show abstract

“…The improvement of employees themselves will be able to enhance their discipline and their knowledge [7]. Meanwhile, the improvement of company can help the company to increase the quality and productivity, eliminating the waste and reduce the headcount problems [8] [9].…”

Section: Introductionmentioning

confidence: 99%

Continuous Improvement and its Barriers in Electrical and Electronic Industry

et al. 2017

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Abstract. Continuous improvement is one of the core strategies for manufacturing excellent and it is considered vital in today's business environment. Continuous improvement is an important factor in TQM implementation. However, manufacturers in Electrical and Electronic Industry is facing variety of challenges such as, time constraint, quality issue, headcount issue, human issue and competition in domestic as well as the global market. This paper presents total quality management practices in Electrical and Electronic (EE) Industry. These manufacturers have to keep improving in key activities and processes to cope the challenges. Therefore, EE industry realize the importance of continuous improvement in helping the industries by setting clear goals and priorities for the area of improvement. The aims of this study are to determine the main factor in implementing continuous improvement practices, identify tools of continuous improvement that have been used and their obstacle in implementing continuous improvement practices. 200 questionnaires had been distributed to the employees in Electrical and Electronic Industry located at Bayan Lepas, Penang, Malaysia. A total of 41 questionnaires were answered which represented about 20.5% response rates. Survey result shows that teamwork and training and learning are respectively the importance factor and the most practices factor in Electrical and Electronic Industry. Most of the Electrical and Electronic Industry emphasis is on using Lean Manufacturing as the tool of continuous improvement practices. Besides that, Electrical and Electronic Industry faced the problems of lack of budget and lack of worker commitment.

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“…Quality tools act as an important role for product development process from commence phase until the very hindmost phase of production process [11]. The tools divided into basic tools and new basic tools.…”

Section: Introductionmentioning

confidence: 99%

“…TQM practices as basis for implementing tools and techniques. By implementing quality tools, it can enhance business performance [11]. Based on the theoretical framework, the research hypotheses are formulated by:…”

Section: Introductionmentioning

confidence: 99%

The Relationship between TQM Practices with TQM Tools and Techniques in Small and Medium Enterprise (SMEs)

et al. 2017

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Abstract. Total Quality Management (TQM) is an approach which enforcing continuous improvement in all aspects in an organization for long term achievement. However, small and medium enterprises (SMEs) have limited resources for implementing TQM tools and techniques in their organisation. Hence, the purpose of this research is to identify the extent level of TQM practices and TQM tools and techniques and to examine their relationship. Research hypotheses were examined while considering six dimension of TQM practices which considered important in TQM tools and techniques implementation. Random sampling and survey have been used by distributing questionnaire to 200 respondents for final study. The study result shows that the extent level in TQM tools and techniques is in high and moderate level. Furthermore, there is a significant relationship between TQM practices and TQM tools and techniques in SMEs. The study is important for SMEs to gain insight on the effect of TQM practices towards TQM tools and techniques in organizational performance and identify the most important tools and techniques for their companies in future implementation.

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Meta-analysis of the TQM impact on business performance amongst regions and countries

Cited by 21 publications

References 0 publications

The mediating role of total quality management between entrepreneurial orientation and SMEs export performance

The mediating role of total quality management between entrepreneurial orientation and SMEs export performance

Continuous Improvement and its Barriers in Electrical and Electronic Industry

The Relationship between TQM Practices with TQM Tools and Techniques in Small and Medium Enterprise (SMEs)

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