2018
DOI: 10.5267/j.msl.2018.5.003
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The mediating role of total quality management between entrepreneurial orientation and SMEs export performance

Abstract: The purpose of this study was to investigate the mediating role of total quality management (TQM) between entrepreneurial orientation (EO) and SME export performance in the manufacturing sector of Pakistan. This study was originated from the fact that only a few studies have examined on how the firm's intangible resources and capabilities such as EO and TQM drive SMEs' export performance. Some questionnaires in Likert scale were used to collect the data and 364 usable responses were received from the owner/man… Show more

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Cited by 54 publications
(57 citation statements)
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“…This logically implies that organizations that have an EO will have a large tendency to implement high-quality, innovative and sustainable management strategies. The implementation of the TQM concept will have many obstacles without EO being owned by each member of the organization (Imran et al, 2018). This is supported by previous findings (Abdullah Kaid Al-Swidi, 2012), which states that EO and TQM are two things that cannot be separated to build a sustainable business performance of MSMEs.…”
Section: Eo and Tqm Conceptsupporting
confidence: 65%
“…This logically implies that organizations that have an EO will have a large tendency to implement high-quality, innovative and sustainable management strategies. The implementation of the TQM concept will have many obstacles without EO being owned by each member of the organization (Imran et al, 2018). This is supported by previous findings (Abdullah Kaid Al-Swidi, 2012), which states that EO and TQM are two things that cannot be separated to build a sustainable business performance of MSMEs.…”
Section: Eo and Tqm Conceptsupporting
confidence: 65%
“…Total quality management practices (TQMP) and supply chain management practices (SCMP) both are management philosophies to achieve customer satisfaction and optimal performance (Gunasekaran et al, 2001;Vanichchinchai, 2014;Vanichchinchai & Igel, 2011). However classical approaches of quality management emphasized on specification based performance and defect free products (Prajogo & Sohal, 2001;Vanichchinchai & Igel, 2011;Imran et al, 2018a;Imran et al, 2018b).…”
Section: Tqmp and Fspmentioning
confidence: 99%
“…The lack of research in knowledge management in Pakistan has caused SMEs to focus less in this area. This area is less known to managers and entrepreneurs because there is a lack of awareness regarding its benefits though knowledge management processes have huge impact on the success of the firms particularly in SMEs due to its low-cost impacts (Imran, Aziz, & Hamid, 2017;Imran et al, 2018). A quick study is required in this field in SMEs because of huge importance it is gaining as a resource in organizations.…”
Section: Introductionmentioning
confidence: 99%