Metaverse Applications as a Tool in Urban Policy Design

Abstract

The purpose of this chapter is to make assessments of the metaverse's utility in urban policies. Within the scope of the study, the role of the metaverse in increasing people's quality of life, increasing efficiency in business processes, and creating policies that will meet expectations by changing the understanding of service delivery in public administration will be discussed. A literature review was conducted in this context in order to develop a theoretical framework for the concept of the metaverse. In the literature review, articles, book chapters, proceedings papers, websites, and reports were used. In the application part, the projects carried out by the municipalities on the metaverse were examined in detail within the scope of city management.

Untitled

“…En el presente se discute, por ejemplo, sobre las posibilidades de la inteligencia artificial y del metaverso. Las organizaciones tanto públicas como privadas tienen ante sí un reto mayúsculo para mantenerse dentro de una tendencia que ha cambiado la forma en que las personas interactúan, asimilan el mundo a su alrededor e inclusive la manera en que se expresan (Kemeç, 2023).…”