1999
DOI: 10.1006/ijhc.1999.0281
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Methods and tools for corporate knowledge management

Abstract: This article-is a survey of some methods, techniques and tools aimed at managing corporate knowledge from a corporate memory designer's perspective. In particular, it analyses problems and solutions related to the following steps: detection of needs of corporate memory, construction of the corporate memory, its di!usion (specially using the Internet technologies), use, evaluation and evolution

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Cited by 173 publications
(96 citation statements)
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References 23 publications
(23 reference statements)
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“…In this phase, it is necessary to gather experience from project members so that it can be utilized in future projects. Although, the shared knowledge is unlikely to be needed in its shared format after termination, anything of future use should be retained by individual companies (Dieng, et al 1999). Generally, the process and agreements about knowledge sharing and dissemination is decided during creation stage in collaboration contracts and agreements.…”
Section: Operationmentioning
confidence: 99%
See 1 more Smart Citation
“…In this phase, it is necessary to gather experience from project members so that it can be utilized in future projects. Although, the shared knowledge is unlikely to be needed in its shared format after termination, anything of future use should be retained by individual companies (Dieng, et al 1999). Generally, the process and agreements about knowledge sharing and dissemination is decided during creation stage in collaboration contracts and agreements.…”
Section: Operationmentioning
confidence: 99%
“…In order to create and maintain a corporate memory, it is essential to plan and establish a workable record keeping system. According to (Dieng, et al 1999), the formation of corporate memory relies on the following steps:…”
Section: Corporate Memorymentioning
confidence: 99%
“…Indeed, specialists place great emphasis on the formalization of knowledge (Prax, 2000), and even more so on important phenomena such as organizational memory (Dieng et al, 2000) and organizational learning (Lawson & Lorenz, 1999).…”
Section: Knowledge As a Resource To Formalizementioning
confidence: 99%
“…Advances in Knowledge Management (KM) based on Information Technology (IT) provide important means to increase productivity and achieve the team effectiveness [4] since it provides methods and tools that capture, understand, share, and facilitate knowledge access and reuse by team members to create value [5][6][7]. However, IT support cannot cover more than 10-30% of KM [8].…”
Section: Introductionmentioning
confidence: 99%