“…Reviewing different authors, it is identified that, Jimenez et al 2021) considered that in times of global crisis within society great uncertainty and lack of information are created, which motivates people to increase their search for information. For that reason, the dissemination of information in the various conventional means of communication, social networks and specifically the social network Twitter is one of the critical information channels through which the public seeks information to learn about issues concerning the global crisis, such as COVID-19 (Sadasri, 2020). So, it can be said that social networks are digital platforms used by people with the desire to consume and share information on various topics such as social, commercial, economic and political (Ghounane, 2020).…”