Migrating social business process to SOA

The Impact of Social Business Process Management on Policy-making in e-Government

“…Specifically, social BPM promotes flexibility from three dimensions [26]: 1) community organization: enabling bottom-up development of a shared knowledge space within an organization or in the public by collaboration and access; 2) object specificity: allowing for development of a process document with a semi-formal structure; 3) degree of completeness: facilitating continuous evolution rather than development of a final version of process design (infinite vs. finite number of review cycles). The use of social BPM to gain greater flexibility in e-government was demonstrated by use cases [8,18]. This reflect the needs in applying social BPM in government organizations and further research in the enactment and diagnosis stage of social BPM in government context.…”

“…Santorum, et al [11] designed and developed a participative method called ISEA for process design and modeling. In [18] a SOA-based approach was presented for reengineering Enterprise Social Networking into Web services, in order to facilitate collaboration and participation in business processes. Although the latter definition of social BPM advocates the use of social software technologies at all stages of the BPM lifecycle, the above pilot approaches have in common the focus on technical solutions for the design and configuration stage of business processes.…”

“…At the same time the e-government area is hardly addressed. Only 2 conference papers [8,18] were found mentioning social BPM in the government context, while another paper [23] mentions the application of social BPM in governments as potential application domain. None of the studies focuses on policy-making processes.…”