“…Nearly half of the articles examined issues associated with organisation and management. Of these, just over half examined PSM (e.g., Christensen et al, 2013;Kim & Kim, 2016a, 2016b, and leadership (e.g., Lee & Park, 2020a, 2020b, 2020c. Forty per cent of articles examined the citizen-government relationship, focusing on policy tools (Focacci & Lam, 2020;Moseley & Stoker, 2015;Park et al, 2020;Walker et al, 2020) and performance information use (Porumbescu et al, 2020;Walker et al, 2018).…”