2017
DOI: 10.1287/mnsc.2016.2455
|View full text |Cite
|
Sign up to set email alerts
|

Mixed-Integer Rounding Enhanced Benders Decomposition for Multiclass Service-System Staffing and Scheduling with Arrival Rate Uncertainty

Abstract: We study server scheduling in multiclass service systems under stochastic uncertainty in the customer arrival volumes. Common practice in such systems is to first identify staffing levels, and then determine schedules for the servers that cover these targets. We propose a new stochastic integer programming model that integrates these two decisions, which can yield lower scheduling costs by exploiting the presence of alternative server configurations that yield similar quality-of-service. We find that a branch-… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1
1
1
1

Citation Types

0
19
0

Year Published

2018
2018
2024
2024

Publication Types

Select...
6
1
1

Relationship

1
7

Authors

Journals

citations
Cited by 48 publications
(19 citation statements)
references
References 64 publications
0
19
0
Order By: Relevance
“…Our computational results show that adding parametric inequalities that convexify the second stage formulation significantly reduces the total solution time taken to solve these problems. We utilize an efficient implementation of the L-shaped method for TSS-MIPs which utilizes Benders' cuts within branch-and-cut approach, and incorporates various techniques to enhance [9], aggregate [34], consolidate [36], and reactivate Benders' cut. We refer to our implementation as the modified L-shaped method; see Appendix B for details.…”
Section: Contributionsmentioning
confidence: 99%
See 1 more Smart Citation
“…Our computational results show that adding parametric inequalities that convexify the second stage formulation significantly reduces the total solution time taken to solve these problems. We utilize an efficient implementation of the L-shaped method for TSS-MIPs which utilizes Benders' cuts within branch-and-cut approach, and incorporates various techniques to enhance [9], aggregate [34], consolidate [36], and reactivate Benders' cut. We refer to our implementation as the modified L-shaped method; see Appendix B for details.…”
Section: Contributionsmentioning
confidence: 99%
“…Mixed integer rounding enhanced Benders' cuts. Recently, Bodur and Luedtke [9] strengthen the quality of the Benders' cuts through mixed integer rounding (MIR) procedure. The idea behind this method is to pair Benders' cuts developed in two consecutive iterations and then apply MIR aggregation technique to derive a new "strengthened" Benders' cut.…”
Section: B Implementation Of Modified L-shaped Algorithm For Tss-mipsmentioning
confidence: 99%
“…Considering the fact that using callbacks prevents CPLEX from utilizing dynamic search, we specify the MIP search method for both algorithms as traditional branch-and-cut. Following an acceleration technique suggested in Bodur and Luedtke (2016), we initialize the RMP of the scenario decomposition-based algorithm with optimality and feasibility cuts associated with an initial first-stage solution to benefit from the possible improvement obtained from the automatically created CPLEX cuts. In particular, our initial solution locates two facilities at Mobile and Orlando with the smallest size.…”
Section: Computational Studymentioning
confidence: 99%
“…Consequently, appropriate constraints need to be devised so that feasible assignments respect each given priority rule. From this standpoint, our work mimics Bodur and Luedtke (2016), where the authors use job-to-server assignment variables to capture dynamics under the shadow-tandem priority rule.…”
Section: Literature Reviewmentioning
confidence: 99%