Mobile Application Usability Evaluation: A Study Based on Demography

Ali, Wahaj; Riaz, Omer; Mumtaz, Shahzad; Rehman, Amjad; Saba, Tanzila; Bahaj, Saeed Ali

doi:10.1109/access.2022.3166893

Cited by 14 publications

(3 citation statements)

References 25 publications

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“…This present study hypothesizes show that there is a significant effect between the usability of the Teman Bus Apps and consumer intention to use the application. Usability can be measured through seven attributes that reflect the usability of mobile applications based on the PACMAD model, such as effectiveness, efficiency, satisfaction, learnability, memorability, errors, and cognitive load [45][46] [27]. In previous research, no one has studied the influence of usability using PACMAD attributes on intention to use.…”

Section: Discussionmentioning

confidence: 99%

Model Development Effect of Emotional Design and Human Performance on The Use of The Teman Bus Apps

Widyaningrum,

Herdiyawati

2024

E3S Web Conf.

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Teman Bus was established by the Ministry of Transportation to improve the safety, security, and convenience of mobilization. Teman Bus services can be accessed through the Teman Bus application (Teman Bus Apps), which makes it easier for consumers to search for bus information. However, the design of the application is not good, this can impact on reducing consumer interest in continuing to use the application. The concept of emotional design and human performance has a significant relationship with consumer intention to use technology. The research purposes are to determine the effect of emotional design on consumer intention to use the Teman Bus Apps and the effect of human performance on consumer trust in using the Teman Bus Apps. The study method was based on an online survey questionnaire and completing tasks for students in Surabaya who have used the Teman Bus Apps. The present research results reveal that usability and information quality variables as a representation of the emotional design aspect had a significant effect on students’ intention to use the Teman Bus Apps, while the human performance aspect did not have a significant effect.

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Section: Discussionmentioning

confidence: 99%

Model Development Effect of Emotional Design and Human Performance on The Use of The Teman Bus Apps

Widyaningrum,

Herdiyawati

2024

E3S Web Conf.

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“…Studies like [27], [28] also used the PACMAD model in their empirical investigation of apps. The study based on demographics [29], [30] also used the PACMAD model for the usability evaluation of mobile applications. Therefore, we chose the PACMAD model as our base for personalized models due to its popularity and acceptance for mobile application development.…”

Section: Mobile Appsmentioning

confidence: 99%

LRAP: Layered Ring Based Adaptive and Personalized Usability Model for Mobile Commerce Apps

Ain

Missen

Prasath

2023

Int. J. Interact. Mob. Technol.

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Usability is one of the most important characteristics of software applications, especially when it comes to mobile shopping applications. There is a great deal of shift from traditional shopping to online shopping because it benefits both parties i.e., customers as well as businessmen. In such a scenario, the usability factor can play a very vital role in the business industry. If a client stops using a mobile shopping app because it is not user-friendly, it can badly damage the annual revenues especially when hundreds of alternatives are available and there is tough competition. Therefore, to keep existing customers intact and to attract new customers, it is very important to provide a user-friendly mobile app to customers. In this paper, we consider a large variety of online customers with diverse requirements. background and constraints and evaluate the usability of existing mobile e-commerce apps to identify the actual problems people are facing with existing applications and do a systematic review of existing shopping apps. Then, we propose a personalized and adaptive usability model for mobile commerce apps considering the neglected user type i.e., illiterates and people with tactile disabilities. The proposed model LRAP is a layered approach from generalization to specification and it can be considered an extension of the famous PACMAD usability model. Besides this, we also suggest a combining score tool which will be helpful in measuring the usability of any app.

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“…Similarly, according to ISO 9241-11, usability can be defined as the extent to which a user achieves specific goals within software with effectiveness, efficiency, and satisfaction [10], [11], [12], [13]. One way to assess the usability of software and its defining attributes (effectiveness, efficiency, and satisfaction) is through user tests, where end-users are observed in a controlled usability lab while performing a set of tasks in specific software [14], [15], [16].…”

Section: Introductionmentioning

confidence: 99%

Application of Parallel Computing in the Analysis of Usability Tests, Under the Mouse Tracking Approach

Chanchí G.,

Chanchí P.,

Ospina A.

2024

TEM Journal

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Mouse tracking tests play a crucial role in evaluating software usability, but their efficient image processing remains challenging, especially with high-resolution images and numerous participants. This article introduces a novel method, leveraging parallel computing, for the efficient analysis of interaction zones in mouse tracking test images. Following Pratt's iterative research pattern, the proposed method is implemented using Python libraries Dask and OpenCV, validated through a proof of concept on Eclipse software. Results demonstrate the parallel approach's remarkable efficiency, being 252 times faster than the sequential method across various executions. The method's potential impact is discussed, providing a valuable reference for developing tools in usability and other application contexts. The open-source tools employed, Dask and OpenCV, prove suitable for parallel image analysis, offering versatility for broader application in diverse fields. This work contributes to advancing the field of mouse tracking analysis by significantly improving processing efficiency and lays the groundwork for future tools and methodologies.

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Mobile Application Usability Evaluation: A Study Based on Demography

Cited by 14 publications

References 25 publications

Model Development Effect of Emotional Design and Human Performance on The Use of The Teman Bus Apps

Model Development Effect of Emotional Design and Human Performance on The Use of The Teman Bus Apps

LRAP: Layered Ring Based Adaptive and Personalized Usability Model for Mobile Commerce Apps

Application of Parallel Computing in the Analysis of Usability Tests, Under the Mouse Tracking Approach

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