Mobile dictation for healthcare professionals

Abstract

We demonstrate a mobile dictation application utilizing automatic speech recognition for healthcare professionals. Development was done in close collaboration between human-technology interaction and nursing science researchers and professionals working in the area. Our work was motivated by the need for improvements in getting spoken patient information to the next treatment steps without additional steps. In addition, we wanted to enable truly mobile spoken information entry, i.e., dictation can take place on the spot. In order to study the applicability we conducted a small-scale Wizard-of-Oz evaluation in a real hospital environment with real nurses. Our main focus was to gather subjective expectations and experiences from the actual nurses themselves. The results show true potential for our mobile dictation application and its further development.

Finnish Upper Secondary Students User Expectations and Experiences Using MALL System

“…Ever since, SUXES has been used to assess interactive systems measuring subjective user expectations and experiences. For instance, the SUXES has been incorporated to assess user experience of mobile dictation application with speech recognition [21], multimodal media center interface [22], and home media controller using a mobile phone [23]. The evaluation process is straightforward and relies on pre-and post-test setting where user expectations are collected with a questionnaire before the planned use of a particular interactive system, and after the use, the users fill in the same questionnaire capturing their experiences.…”

“…As SUXES is concerned on assessing user experience, we utilized System Usability Scale (SUS) to capture usability properties as well. Applying both SUXES and SUS to assess an interactive system has been used before by Keskinen et al, (2013) [21], and Vuorio, Okkonen & Viteli (2017) [24].…”

Design Space for Voice-Based Professional Reporting

“…Together with nursing science experts from the University of Turku, we developed a dictation system for nurses [48] and evaluated the prototype with Turku University Hospital. While doctors have long used dictation, nurses have not used the technology as extensively.…”