Mobile payment is not all the same: The adoption of mobile payment systems depending on the technology applied

Luna, Iviane Ramos de; Liébana‐Cabanillas, Francisco; Sánchez‐Fernández, Juan; Muñoz‐Leiva, Francisco

doi:10.1016/j.techfore.2018.09.018

Cited by 356 publications

(298 citation statements)

References 70 publications

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“…In the context of our research, we understand that the usefulness of the payment system will influence intention to use. A body of research, which includes studies focused on mobile banking [16,17] and mobile payments [18][19][20][21][22][23], supports this approach. For all these reasons, the following hypothesis is proposed: Hypothesis 3.…”

Section: User-and Mobile Phone-related Factors: Mobile User Skillfulnmentioning

confidence: 99%

“…In today's marketing landscape, consumers value companies that offer value by incorporating amenities during the search for, access to, and purchase and use of services [30], and users value technology best when it makes their lives easier [31,32]. NFC mobile payment has a variety of features and user benefits that reinforce this approach [23]. Convenience is a combination of time and place utility, which can impact a user's decision to use a particular system [33] and consequently the perceived value of the system.…”

Section: Factors Related To Benefits Received: Convenience and Perceimentioning

confidence: 99%

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Mobile Payment Adoption in the Age of Digital Transformation: The Case of Apple Pay

et al. 2020

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Current developments in information technology and communications, as well as the significant transformations the business world is being forced to make, are generating an opportunity for widespread acceptance of mobile payments. The present research analyzes the intention to use the Apple Pay mobile payment system, as well as contextualizing and evaluating the different antecedents of its use. To carry out the research, 539 users were invited to respond to an online questionnaire, and an analysis of structural equation modeling was used. The results indicate that perceived value is the variable that most influences the intention to use the proposed payment system, followed by perception of utility and risk. This work has important implications for companies in the sector.

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Section: User-and Mobile Phone-related Factors: Mobile User Skillfulnmentioning

confidence: 99%

Section: Factors Related To Benefits Received: Convenience and Perceimentioning

confidence: 99%

Mobile Payment Adoption in the Age of Digital Transformation: The Case of Apple Pay

et al. 2020

Self Cite

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“…In recent years, the general public is no longer constrained to paying for products and services with cash or credit/debit cards as the number of payment methods available has increased ( de Luna et al, 2019 ). One of which is mobile payment (m-payment), a versatile mobile service that enables consumers to procure products and services via the utilization of a smartphone ( Chawla and Joshi, 2019 ).…”

Section: Introductionmentioning

confidence: 99%

“…Besides, past studies that have looked into m-payment were mainly approached from a general perspective. Given that there are a number of different m-payment which uses near field communication (NFC) technology, QR code, and others ( de Luna et al, 2019 ), the focus of this research is particularly on the QR code m-payment as the leading m-payment service providers in Malaysia are providing their service based on this technology ( Khazanah Nasional Berhad, 2019 ). Additionally, the antecedents impacting the m-payment adoption intention are investigated through a uniquely extended MTAM that includes other relevant variables for more comprehensive findings.…”

Section: Introductionmentioning

confidence: 99%

QR code and mobile payment: The disruptive forces in retail

Yan

Tan

Loh

et al. 2021

Journal of Retailing and Consumer Services

170

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“…However, on one hand [4] in their research said that social influence and support from close friends are important motives in making decisions to adopt mobile payment, where consumers will feel satisfied if the decision taken is an act that has been recognized their closest people. Apart from the technological innovation of a product and the influence of social media on its use, most studies only cover the factors that influence the use of mobile payments in terms of technology acceptance, and the influence of social media on users is not apparent in its specifications [5,6,7,8].…”

Section: Introductionmentioning

confidence: 99%

The Influence of Technology Innovation and Social Media on the Use of Mobile Payment in Indonesia

Oktavianni JM*,

Napitupulu

2019

IJRTE

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Mobile payment services are recently draw special attention of business people in banking and financial technology in Indonesia. The development is based on the use of technological innovations to increase company value and convenience of consumers in the transaction. However, the mobile payment function is not quite attached to the daily needs of users. Besides, by following the growing trends and times that are fully digital, either old or new business people alike want to get as many consumers as possible. Then, to make it happen, they use social media to attract the attention of consumers. Therefore, this study aims to determine whether the technological innovations that companies build in mobile payment services have a significant influence on users' decisions to use their services. And whether using the role of social media significantly influences the trust and loyalty of consumers to the mobile payment service they use. This research was conducted in Jakarta, Indonesia as one of the cities with more dominant mobile payment users. This study uses the methodology of the Technology Acceptance Test (TAM), Diffusion of Innovation Technology (DOIT), and Social Media based on Brand Trust and Loyalty as a research model, as well as distributing questionnaires for use as analysis material. Analysis conducted in this study is following Structural Equation Modeling (SEM) and data processing was using Amos version 23 Statistical Package for the Social Science (SPSS). The results of the study indicated that most variables have an impact on Actual System Use mediated by Intention to Adopt

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Mobile payment is not all the same: The adoption of mobile payment systems depending on the technology applied

Cited by 356 publications

References 70 publications

Mobile Payment Adoption in the Age of Digital Transformation: The Case of Apple Pay

Mobile Payment Adoption in the Age of Digital Transformation: The Case of Apple Pay

QR code and mobile payment: The disruptive forces in retail

The Influence of Technology Innovation and Social Media on the Use of Mobile Payment in Indonesia

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