Mobile phones, smartphones, and the transformation of civic behavior through mobile information and connectivity

Ingrams, Alex

doi:10.1016/j.giq.2015.07.007

Cited by 30 publications

(21 citation statements)

References 83 publications

(88 reference statements)

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“…For example, in Africa, using mobile phones increased civic engagement activities, such as contacting government offices to report an issue. 42 Another study in the Netherlands showed when the police used new media, it strengthened the coproduction of public safety because the new media allowed them to reach more citizens 24/7 without incurring a high cost. 43 Proposition 1: Using ICT to obtain information increases citizen coproduction.…”

Section: Information Channelsmentioning

confidence: 99%

Communication for coproduction: a systematic review and research agenda

2019

Journal of Chinese Governance

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Government and nonprofit organizations communicate with the public to reduce the degree of information asymmetry that could impede the two parties from working together to achieve higher levels of performance and accountability and coproduce better policy outcomes and public goods. Different organizational communication strategies' influences, including choices of information channels, types, frequency, and contents, vary across individuals. This study reviews the relevant literature, discusses various communication strategies and their influences on citizens and implications for public policies and programs, develops a conceptual framework, and proposes a research agenda for future studies.

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Section: Information Channelsmentioning

confidence: 99%

Communication for coproduction: a systematic review and research agenda

2019

Journal of Chinese Governance

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“…According to the TCT, the m-Government cooperation between government and enterprises as a safeguard mechanism depends on strategy alliance, asset specificity, and environmental certainty. Many previous studies have pointed out that transaction cost saving is a powerful factor for explaining the differences of cooperative performance among governments [16,17]. In addition to the transaction cost saving function, the RBT view highlights the joint value creation of government services cooperation by data sharing and resource integrating [18].…”

Section: Theoretical Frameworkmentioning

confidence: 99%

M-Government Cooperation for Sustainable Development in China: A Transaction Cost and Resource-Based View

Li¹,

Ding²,

Li³

2019

Sustainability

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Mobile government (m-Government) is highly valued by many countries and governments worldwide for its important technical, economic, and political benefits. A development trend worthy of attention in China is that various public mobile services are provided through the cooperation between governments and Internet enterprises. The m-Government cooperation, as component of the public service system, has both a benefit safeguard function by mitigating transaction hazards and a value creation function by sharing advantageous resources. Previous studies have not explained both functions for m-Government cooperation. This study addresses this research gap. We establish a theoretical model by developing hypotheses from integrating model of Transaction Costs Theory (TCT) and Resource-based Theory (RBT). The OLS and Poisson regression method are used to test the proposed model by using cross-sectional data collected from 284 cities in China. Results show that strategy alliance, technology-specific knowhow, and financial security positively influence m-Government cooperation, asset specificity negatively influences the m-Government cooperation, and environmental certainty has no significant impact on m-Government cooperation. From the perspectives of technology, policy, and culture, the article puts forward suggestions on how to better promote m-Government cooperation in China, including promoting the government’s digital capabilities, improving the citizen’ privacy protection system and cultivating a public-private cooperative culture of mutual trust.

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“…Moreover, mobile phone use interacts with the crucial factor of civic behaviour, which is social capital. Thus, smartphones can be considered to be obstacles for governments when designing effective e-government services (Ingrams, 2015). The institutional quality can be significantly impacted by mobile phone diffusion.…”

Section: Cell Phone Diffusion and Its Impact On Improvements In Sociamentioning

confidence: 99%

Mobile phone penetration and its impact on inequality in the Western Balkan countries

Vokshi

Dedaj

Youssef

et al. 2019

Zagreb International Review of Economics and Business

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The aim of this paper is to analyse the effect of the mobile phone penetration rate on inequality in Western Balkan countries and to provide empirical evidence. We explore the question of whether cell phone diffusion helps to decrease inequality and whether it has a positive income equality effect. In the developed conceptual framework, we consider that people with access to mobile telephony also have access to Wi-Fi and GPS and that individuals can perform different activities, such as engaging in e-commerce, e-governance, health, and education; paying bills; saving money; and transferring money to other persons. This represents a good foundation for poor persons exit the cycle of deprivation and leads to the development of equal opportunities. We analyse the impact of mobile phone penetration on inequality in Western Balkan countries by using ordinary least squares and two-stage least squares models (Asongu, 2015). Our results confirm the income-redistributive effect of mobile phone penetration.

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Mobile phones, smartphones, and the transformation of civic behavior through mobile information and connectivity

Cited by 30 publications

References 83 publications

Communication for coproduction: a systematic review and research agenda

Communication for coproduction: a systematic review and research agenda

M-Government Cooperation for Sustainable Development in China: A Transaction Cost and Resource-Based View

Mobile phone penetration and its impact on inequality in the Western Balkan countries

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