Abstract. This paper describes the implementation of a multi-agent system in a real industrial washing machine production line aiming to integrate process and quality control, allowing the establishment of feedback control loops to support adaptation facing condition changes. For this purpose, the agent-based solution was implemented using the JADE framework, being the shared knowledge structured using a proper ontology, edited and validated in Protégé and posteriorly integrated in the multi-agent system. The solution was intensively tested using historical real production data and it is now being installed in the real production line. The preliminary results confirm the initial expectations in terms of improvement of process performance and product quality.