“…Drawing on an intensive range of interviews and evidence (Dovey, Woodcock, & Wood, 2009b), the authors found that in Melbourne's inner-suburbs, when the term 'character' was raised in urban development debate, the views of stakeholders-the community, developers, politicians, and planners-tended to diverge significantly. Potentially, this could be due to a naïve image of the spatial, social, and economic impacts of urban intensification projects (Woodcock, Dovey, Wollan, & Beyerle, 2010). It remains unclear how residents' experience of their neighbourhoods can be measured and incorporated by planners and decision makers.…”