1992
DOI: 10.1002/job.4030130303
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Models of conflict, negotiation and third party intervention: A review and synthesis

Abstract: From the vast research literature on organizational conflict and conflict resolution, this review identifies 44 major models in the area of conflict, negotiation, and third party processes (e.g. mediation and arbitration). Each of the models is described, categorized as descriptive or normative, and evaluated with respect to empirical support. Discussion of these models surfaces a number of significant, but often implicit assumptions about conflict and its management; insufficient bridging between descriptive … Show more

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Cited by 254 publications
(200 citation statements)
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“…The history of third-party intervention in conflict is as long as the history of human conflict precisely because third parties have proved useful in curbing violence and destruction, to everyone's benefit (7). Others before us have studied how mediators, arbitrators, and norm enforcers shape social interactions (12)(13)(14)(15)(16)(17)(18). To the best of our knowledge, this is the first research to explore when, why, and how self-interested third parties transform competition into cooperation.…”
Section: Discussionmentioning
confidence: 95%
See 1 more Smart Citation
“…The history of third-party intervention in conflict is as long as the history of human conflict precisely because third parties have proved useful in curbing violence and destruction, to everyone's benefit (7). Others before us have studied how mediators, arbitrators, and norm enforcers shape social interactions (12)(13)(14)(15)(16)(17)(18). To the best of our knowledge, this is the first research to explore when, why, and how self-interested third parties transform competition into cooperation.…”
Section: Discussionmentioning
confidence: 95%
“…Such models are ill-equipped to consider the critical role that third parties play in shaping the process and outcomes of conflict. Scientific investigations that broaden the focus to consider also the role of third parties in conflict usually focus on the actions of formal role holders such as mediators or arbitrators (12)(13)(14). Mediators are invited by the disputants to manage the process of conflict; arbitrators' formal role requires that they determine the conflict's outcome.…”
mentioning
confidence: 99%
“…Most academic and non-academic literature shows a bias towards the integrative strategy [17], because of two main reasons: (1) it represents a zero-sum solution, since the gains obtained by one party represent losses from the other; and (2) the fundamental values behind the integrative strategy -interpersonal trust, cooperation and search for mutually acceptable outcomes -are favoured by most scientists' value systems. We will also follow the policy of favouring the integrative strategy.…”
Section: Sqfd and Negotiation -Requirements Definitionmentioning
confidence: 99%
“…This research has focused on the types of outcomes or agreements pursued (e.g., distributive vs. integrative), as well as the factors that might influence the achievement of those outcomes (styles, tactics, behaviors, etc.) (Bazerman, Curhan, Moore, & Valley, 2000;Lewicki, Weiss, & Lewin, 1992;Tsay & Bazerman, 2009). …”
Section: Introductionmentioning
confidence: 99%