2017
DOI: 10.1108/jocm-11-2016-0242
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Moderation effect of organizational citizenship behavior on the performance of lecturers

Abstract: Purpose The purpose of this paper is to know the effect of organizational citizenship behavior (OCB) moderating the effect of personality, organizational commitment, and job satisfaction on the performance. Design/methodology/approach This research was conducted in the city of Makassar with the entire population as a lecturer with the status as a permanent lecturer foundation. By using the formula, Slovin found a sample of 295 respondents. Statistical analysis of inferential used to test the hypothesis of th… Show more

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Cited by 31 publications
(25 citation statements)
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“…There isan evidence that personality, organizational commitment, and job satisfaction can significantly influence lecturer performance. And organizational citizenship behavior is the moderator of all three independent variables [4]. Other result show a positive and significant influence of organizational culture, work environment and job satisfaction on the performance of lecturers [5].…”
Section: Literature Reviewmentioning
confidence: 78%
See 1 more Smart Citation
“…There isan evidence that personality, organizational commitment, and job satisfaction can significantly influence lecturer performance. And organizational citizenship behavior is the moderator of all three independent variables [4]. Other result show a positive and significant influence of organizational culture, work environment and job satisfaction on the performance of lecturers [5].…”
Section: Literature Reviewmentioning
confidence: 78%
“…Performance assessment is the next variable measured in this study. The results of respondents' responses can be seen in table 4. An open and transparent assessment is the expectation of lecturers themselves.…”
Section: 64mentioning
confidence: 99%
“…Employees with high EI are skillful at identifying, interpreting, and responding to emotions (Turnipseed & Vandewaa, 2012), and EI is one of the indicators that leads to improved employee performance (Tofighi, Tirgari, Fooladvandi, Rasouli, & Jalali, 2015). OCB, in turn, is rooted in employee satisfaction; when employees are dissatisfied with their job, they tend to behave negatively (Hakim & Fernandes, 2017).…”
Section: Mediating Effect Of Oc On Ei and Ocbmentioning
confidence: 99%
“…An individual with the ability to understand emotion may be likely to engage in discretionary OCB (Turnipseed & Vandewaa, 2012). Employees who are dissatisfied with their job tend to underperform and rarely put forth extra effort (Hakim & Fernandes, 2017). The process to develop commitment may involve self-reinforcing cycles of attitudes and behaviors that evolve on the job and eventually strengthen employee commitment to the organization (Adeoye & Torubelli, 2011).…”
Section: Mediating Effect Of Oc On Ei and Ocbmentioning
confidence: 99%
“…Study on the performance of lecturers has been done, some previous researchers have proven that, competencies, organizational commitment and work motivation proved to be antecedents of faculty performance (Pardiman, 2018;Suryaman, 2018;Rusydi, 2017;Hakim & Fernandes, 2017: Sani & Maharani, 2015. The Law of Republic of Indonesia No.…”
Section: Introductionmentioning
confidence: 99%