Multi-criteria decision methods for CSR management – literature review

Doś, Anna

doi:10.7494/manage.2017.18.1.63

Cited by 4 publications

(3 citation statements)

References 81 publications

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“…Social responsibility is undoubtedly one of the outstanding concepts of our economy today, which is briefly about how individuals, nations, and different companies can behave responsibly during their activities. Social responsibility and sustainability very often occur together in academic research, as in this situation the organization's traditional, short-term market-oriented interest is pushed into the background and other longer-term plans come to the fore even if its interest may not be directly measurable (Dos 2017). Moreover, Kot and Brzezinski (2015) emphasized in their research that a well-structured, organized and implemented, strongly enforced policy is crucial to facilitate the sustainable development.…”

Section: Workplace Health Promotion As An Internal Csr Activitymentioning

confidence: 99%

Workplace Health Promotion, Employee Wellbeing and Loyalty during Covid-19 Pandemic—Large Scale Empirical Evidence from Hungary

Gorgenyi-Hegyes¹,

Nathan

Fekete-Farkas³

2021

Economies

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Corporate social responsibility (CSR) has become an innovative strategic management tool of socially and environmentally conscious business organizations in the 21st century. Although external CSR activities are better researched, firms’ internal CSR activities such as workplace health promotion and its impact on employee wellbeing are less understood, especially during a pandemic where job security is relatively lower in many sectors of employment. Additionally, wellbeing and good health have been recognized as important targets to achieve as part of the United Nation’s Sustainable Development Goal 3. Therefore, this study investigates the relationship between health-related work benefits and employee wellbeing, satisfaction and loyalty to their workplace. Large scale survey research was performed with responses from 537 employees in Hungary and 16 hypotheses were tested. Data analysis and path modelling using PLS-SEM (Partial Least Squares Structural Equation Modelling) reveal two-layers of factors that impact employee wellbeing, satisfaction and loyalty. We term this as ‘internal locus of control’ and ‘external locus of control’ variables. Internal locus of control variables such as mental and emotional health leads to wellbeing at the workplace but do not directly impact employee satisfaction and loyalty. In contrast, external locus of control factors such as healthcare support leads to wellbeing, satisfaction and loyalty. Employer commitment to healthcare support system is found pertinent especially during the pandemic. We discover wellbeing as a unique standalone construct in this study, which is vital as is it formed by mental and emotional wellbeing of employees, albeit not a determinant of employee workplace satisfaction and loyalty. We theorize workers’ self-reliance and preservation as possible explanations to the disassociation between employee wellbeing and loyalty to workplace during times of crisis and the pandemic.

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Section: Workplace Health Promotion As An Internal Csr Activitymentioning

confidence: 99%

Workplace Health Promotion, Employee Wellbeing and Loyalty during Covid-19 Pandemic—Large Scale Empirical Evidence from Hungary

Gorgenyi-Hegyes¹,

Nathan

Fekete-Farkas³

2021

Economies

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“…Thus promoting CSR has become seen as a necessity in regulating business operations. Since companies operate in a tough competitive environment, in decision making managers should take into consideration a number of trade-offs between, on the one hand, short-term profits and economic interests, and, on the other, longterm success through investments in CSR, the benefits of which may not be readily and directly measurable (Dos, 2017). The inclusion of CSR in business practice is more than a trend.…”

Section: Introductionmentioning

confidence: 99%

Corporate Social Responsibility as a Determinant of Employee Loyalty and Business Performance

Stojanović¹,

Milošević²,

Arsić³

et al. 2020

JOC

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The paper presents the results of an international research on Corporate Social Responsibility (CSR) conducted in post-transitional countries in Europe. The aim was to investigate the recognition level of the efforts in companies toward CSR activities by employees and their influence on perception and identification with those activities. It was expected that employees with a higher level of CSR awareness would show a greater level of loyalty and identification with the company and, therefore, perform their activities better. A number of significant issues were investigated, i.e. the purpose of CSR implementation, CSR activities in companies, barriers for CSR implementation, employee loyalty, and the performance of companies, along with how these factors are interconnected. CSR was accessed from the point of view of employees through a questionnaire, after which the proposed conceptual model and hypothesis were tested using SEM methodology. The results point out that a clearly defined purpose of implementing CSR can contribute positively to appropriate CSR activities and overcoming the barriers that can occur during implementation. In addition, statistical evidence was gathered showing that CSR activities significantly influence employee loyalty, thus more commitment from employees to the company. Finally, the findings indicate that the greater the loyalty of employees, the greater the performance and competitiveness of the company. The presented results can be very significant for decision-makers and researchers, as they highlight the specificity of CSR and can be used for creating appropriate business strategies that introduce and implement CSR in business operations in order to increase competitiveness and overall company results.

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“…The review of literature carried out by Dos (2017) revealed that few studies had considered assessing the attitudes of stakeholders on CSR where the size of a company is taken as the parameter of distinction. The research mainly dealt with the ranking of large companies (Ebrahimi, Zohrei, & Emadi, 2014;Lamata, Liern, & Pérez-Gladish, 2016).…”

Section: Literature Reviewmentioning

confidence: 99%

The multi-criteria analysis of corporate social responsibility: a comparative study of Russia, Bulgaria and Serbia

Stojanović

Mihajlović

Safronova

et al. 2021

Journal of Management & Organization

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Cross-cultural research on corporate social responsibility (CSR) dealing with specific stakeholder groups is fairly rare in the existing literature. The aim of this research is to investigate the level of recognition of CSR in companies by employees working in micro/small, medium-sized and large companies. The research is based on the survey conducted in Bulgaria, Russia and Serbia with the employees' attitudes obtained via a structured questionnaire. A similar socio-historical background of the three countries and different levels of accomplished socio-economic development at present is taken into account. A proposed ranking methodology was based on the multi-criteria decision analysis approach, observed through five studied dimensions: environmental, social, economic, stakeholder and voluntariness. The ranking was carried out using the integrated Entropy-PROMETHEE-GAIA method, where the Entropy method was used for determining the weights of the criteria, whereas PROMETHEE-GAIA was used for final ranking. The obtained results were analyzed from the multi-cultural point of view and show more significant differences in the attitudes of employees from different countries, rather than when the size of a company is taken into consideration.

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Multi-criteria decision methods for CSR management – literature review

Cited by 4 publications

References 81 publications

Workplace Health Promotion, Employee Wellbeing and Loyalty during Covid-19 Pandemic—Large Scale Empirical Evidence from Hungary

Workplace Health Promotion, Employee Wellbeing and Loyalty during Covid-19 Pandemic—Large Scale Empirical Evidence from Hungary

Corporate Social Responsibility as a Determinant of Employee Loyalty and Business Performance

The multi-criteria analysis of corporate social responsibility: a comparative study of Russia, Bulgaria and Serbia

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