2011
DOI: 10.1016/j.jretconser.2010.12.003
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Music consumption: Lifestyle choice or addiction

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Cited by 23 publications
(17 citation statements)
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References 22 publications
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“…The relationship can be a reaction, interaction, and customer experience that occurs offline and online. Customer engagement can also be defined as a psychological state that encourages more frequent interactions with focal objects, such as brands [ 31 ]. Customer engagement is a long-term relationship that arises in terms of emotional and utilitarian motivational encouragement [ 31 ].…”
Section: Literature Studymentioning
confidence: 99%
See 1 more Smart Citation
“…The relationship can be a reaction, interaction, and customer experience that occurs offline and online. Customer engagement can also be defined as a psychological state that encourages more frequent interactions with focal objects, such as brands [ 31 ]. Customer engagement is a long-term relationship that arises in terms of emotional and utilitarian motivational encouragement [ 31 ].…”
Section: Literature Studymentioning
confidence: 99%
“…Customer engagement can also be defined as a psychological state that encourages more frequent interactions with focal objects, such as brands [ 31 ]. Customer engagement is a long-term relationship that arises in terms of emotional and utilitarian motivational encouragement [ 31 ]. In this study, engagement is applied to the online realm, which is a channel that provides reviews on the YouTube platform.…”
Section: Literature Studymentioning
confidence: 99%
“…Furthermore, at a more individual level, the question arises what happens if an individual loses or is otherwise deprived of their iPod. Prior studies have shown that some individuals cope poorly if they are unable to access their MP3 player and that MP3 player use can have addictive qualities (Cockrill et al, ), where excessive use leads to loss of sleep, impacts on work or study, and leads to complaints from family and friends.…”
Section: Discussionmentioning
confidence: 99%
“…Adopting a qualitative approach, further research by McIntyre (2011) into age revealed: 'Boomer records shop-buyers and Generation Y downloaders exhibit key generational identity differences in intrinsic meanings, values and associations inherent within their differential music transactional processes' (p. 150). Furthermore, Cockrill, Sullivan, and Norbury (2011) have observed indicators of addiction amongst heavy users of mp3 technology. 80% of these were aged 18-25 years.…”
Section: The Collector: Age and Habitual Purchasing Behaviourmentioning
confidence: 99%