my2cents: enabling research on consumer-product interaction

Abstract

Barcode scanners for smartphones enable mobile product-centric services for consumers. We have developed a mobile app that enables consumers to share their use of and opinions about products with their friends and others. Our goal is to establish a product-centric information stream generated by users to benefit other consumers and retail businesses and to enable large-scale research on consumer-product interaction. This paper describes our approach to create a sustainable service. We report first experiences and an initial evaluation after releasing the app to the public, give an overview over possible business models, and discuss some of the challenges we experienced during implementation.

Q-arrgh!

“…We do not claim high novelty of the application, as there have been other examples of similar approaches (e.g., [7]). However, previous studies have not surfaced the value and appropriateness for such a framework in longitudinal or community-based naturalistic settings.…”

“…Instead of modifying objects or markers, in this work we developed a simple mobile application that allows people to "tag" any object; that is, to leave digital messages on any code they find. Related work has explored tagging in this way in a retail context (e.g., [7]). The core contribution of this work, then, is the findings and insights that were collected in user studies.…”

Inch-scale interactive displays for social object annotation

“…While these systems typically deliver professionally created content, more recent applications inspired by social concepts and technologies from the World Wide Web involve usergenerated dynamic content attached to objects and places. Examples include physical "Like" buttons [25] and "Check-in" marks [6], as well as research prototypes that enable users to attach provenance information to physical objects [3], rate products in retail environments [14], vote on community issues [26] and annotate museum exhibits [7,11]. This paper briefly discusses user experience issues with radio frequency tags (RFID, NFC) and 2D barcodes (QR codes), two of today's most widely used object tagging technologies, and proposes to augment tags with small pervasive displays to address some of these issues.…”

MobileCDP: A mobile framework for the consumer decision process

“…However, studies related to the use of mobile information systems in the consumer domain are rather limited in scope. These studies primarily focus on providing assistance with regard to specific tasks such as price comparison and product review [10][11][12]. This situation suggests an unexplored potential in providing improved benefits to the consumer by supporting complementary functionalities as part of a unified approach.…”

“…9 The results of the single criterion ranking algorithm ............................... 108 Table 7. 10 The results of the weighted sum algorithm .......................................... 109 Table 7. 11 The results of the ELECTRE III algorithm ............................................ 109 Table 7.…”