Nature of Uber Services

Innovative responses to urban transportation: current practice in Australian cities

“…The key feature of both schemes is the platform itself, as it allows for a reduction in transaction costs in mediating between users and suppliers of services, such as between the drivers and their vehicles in the case of ride-hailing. However, there is debate over whether a service such as Uber is merely a platform or whether its role encompasses the suppliers as well-see for example Mudrić et al (2020).…”