1999
DOI: 10.1111/0022-4537.00103
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Negative Aspects of Therapy: Client Perceptions of Therapists' Social Influence, Burnout, and Quality of Care

Abstract: This study investigated the relationships between client perceptions of therapist use of social influence strategies, therapist burnout, and clients' perceptions of the quality of their therapy. Scales were developed to measure personal coercive power, personal reward power, various forms of expert power, and compromise strategies. A scale was also developed to measure clients' perceptions of their therapists' burnout that contained a combination of modified items from the Maslach Burnout Inventory (Maslach & … Show more

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Cited by 56 publications
(42 citation statements)
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“…In fact, those in advocacy groups report significantly more anger over their experiences with mental illness than those not in such groups (Coursey, Farrell, & Zahniser, 1991). Yet even in outpatient therapy, a study by McCarthy and Frieze (1999) found that the use of personal coercive power on the part of therapists was inversely associated with clients' perceptions of the quality of treatment.…”
Section: Views Of Two Clients In Outpatient Psychotherapy On Helpful mentioning
confidence: 99%
“…In fact, those in advocacy groups report significantly more anger over their experiences with mental illness than those not in such groups (Coursey, Farrell, & Zahniser, 1991). Yet even in outpatient therapy, a study by McCarthy and Frieze (1999) found that the use of personal coercive power on the part of therapists was inversely associated with clients' perceptions of the quality of treatment.…”
Section: Views Of Two Clients In Outpatient Psychotherapy On Helpful mentioning
confidence: 99%
“…During the past decade, a considerable amount of research concerning psychotherapists experiencing job burnout has been conducted (McCarthy and Frieze 1999;McKenzie Deighton et al 2007;Ogresta et al 2008;Rupert et al 2009). These studies have demonstrated that practitioners who are specifically trained to treat individuals suffering from psychological disorders can themselves be overcome with emotional distress.…”
Section: Introductionmentioning
confidence: 99%
“…Moreover, the personal impact of burnout has a detrimental effect on the quality of service delivered resulting in less effective intervention and lower client satisfaction (McCarthy & Frieze, 1999;Sherman & Thelen, 1998).…”
Section: Introductionmentioning
confidence: 99%