Network Diffusion and Technology Acceptance of A Nurse Chatbot for Chronic Disease Self-Management Support : A Theoretical Perspective

Hernandez, Joannes Paulus Tolentino

doi:10.2152/jmi.66.24

Cited by 30 publications

(22 citation statements)

References 22 publications

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“…Twelve out of 25 studies engaged patients from remote areas to access healthcare services or information in teleconsultation, teletherapy, telementoring, or telemonitoring. Three studies involved patients with general medical conditions ( 30 , 33 , 37 ), while other studies involved patients with chronic diseases ( 18 , 29 ), mental health issues ( 17 , 26 ), orthopedic problems ( 20 , 28 ), neurologic conditions ( 16 ), communication disorders ( 19 ), and cardiac disease ( 36 ).…”

Section: Resultsmentioning

confidence: 99%

“…Telementoring meant that a remote specialist gave expert advice to a rural physician or healthcare worker co-located with a patient ( 20 , 30 , 33 , 37 ). Telemonitoring meant that a gadget or web-based application facilitated asynchronous remote transmission of health-related information or patient reminders ( 17 , 18 , 28 , 36 ). The most common electronic methods of conducting telerehabilitation (i.e., teleconsultation, teletherapy, telementoring, or telemonitoring) used in the local studies were mobile text messaging or short messaging system (SMS) ( 29 , 30 , 33 , 37 ), followed by videocall and instant messaging through available social media platforms, such as Viber™ ( 16 ), Skype™ ( 20 ), or FaceTime™ ( 19 ).…”

Section: Resultsmentioning

confidence: 99%

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Challenges to the Emergence of Telerehabilitation in a Developing Country: A Systematic Review

et al. 2020

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Background: Despite being known abroad as a viable alternative to face-to-face consultation and therapy, telerehabilitation has not fully emerged in developing countries like the Philippines. In the midst of the coronavirus disease 2019 (COVID-19) pandemic, wherein social distancing disrupted the in-clinic delivery of rehabilitation services, Filipinos attempted to explore telerehabilitation. However, several hindrances were observed especially during the pre-implementation phase of telerehabilitation, necessitating a review of existing local evidences. Objective: We aimed to determine the challenges faced by telerehabilitation in the Philippines. Method: We searched until March 2020 through PubMed, Scopus, Embase, Cochrane Library, and HeRDIN for telerehabilitation-related publications wherein Filipinos were involved as investigator or population. Because of the hypothesized low number of scientific outputs on telerehabilitation locally, we performed handsearching through gray literature and included relevant papers from different rehabilitation-related professional organizations in the Philippines. We analyzed the papers and extracted the human, organizational, and technical challenges to telerehabilitation or telehealth in general. Results: We analyzed 21 published and 4 unpublished papers, which were mostly reviews (8), feasibility studies (6), or case reports/series (4). Twelve out of 25 studies engaged patients and physicians in remote teleconsultation, teletherapy, telementoring, or telemonitoring. Patients sought telemedicine or telerehabilitation for general medical conditions (in 3 studies), chronic diseases (2), mental health issues (2), orthopedic problems (2), neurologic conditions (1), communication disorders (1), and cardiac conditions (1). Outcomes in aforementioned studies mostly included telehealth acceptance, facilitators, barriers, and satisfaction. Other studies were related to telehealth governance, legalities, and ethical issues. We identified 18 human, 17 organizational, and 18 technical unique challenges related to telerehabilitation in the Philippines. The most common challenges were slow internet speed (in 10 studies), legal concerns (9), and skepticism (9). Leochico et al. Telerehabilitation Challenges in Developing Country Conclusion: There is paucity of data on telerehabilitation in the Philippines. Local efforts can focus on exploring or addressing the most pressing human, organizational, and technical challenges to the emergence of telerehabilitation in the country.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Challenges to the Emergence of Telerehabilitation in a Developing Country: A Systematic Review

et al. 2020

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“…Estudos completos incluídos para a síntese (n:25) Green et al, 2019;Hess, Fricker and Denecke, 2019;Joerin, Rauws and Ackerman, 2019;Kramer et al, 2019;Stephens et al, 2019;Fadhil, Schiavo and Wang, 2019;Goldenthal et al, 2019), e em países emergentes (Abashev et al, 2017;Chung and Park, 2018;Hernandez, 2019;Park et al, 2019a), tendo destaque (em quantidade)…”

Section: Intençõesunclassified

“…), Estados Unidos (5 publicações), Suíça(4 publicações) e Itália (3 publicações).As pesquisas analisadas abordaram como área de intervenção do chatbot em sua grande maioria a da saúde mental((D'Alfonso et al, 2017;Ly, Ly and Andersson, 2017;Fulmer et al, 2018;Green et al, 2019;Joerin, Rauws and Ackerman, 2019;Park et al, 2019b)), seguida pela promoção de saúde e bem-estar ((Fadhil, Schiavo and Wang, 2019;Kramer et al, 2019)) e medicina diagnóstica ((Denecke et al, 2018;Ghosh, Bhatia and Bhatia, 2018;Ni and Liu, 2018)). Um grande volume de pesquisas tivera enfoque a atenção primária à saúde, englobando cuidado diário com medicamentos, pacientes em recuperação cirúrgica ou no tratamento de alguma doença crônica ou de longa duração de tratamento e/ou que exige cuidados específicos((Abashev et al, 2017;Fadhil, 2018Fang, Bjering and Ginige, 2018;Chaix et al, 2019;Goldenthal et al, 2019;Hernandez, 2019;Hess, Fricker and Denecke, 2019;Stephens et al, 2019)). Os autoresCrutzen et al (2010) propuseram um chatbot para servir de informação para jovens sobre drogas, álcool e sexo Srivastava et al (2018).…”

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“…Não houve predomínio entre sexo, idade ou grupo. Como desfecho, todos chatbots apresentaram resultados promissores, com potencial para alcançar grandes resultados, porém com uma série de aspectos a serem resolvidos para melhorar a aderência à tecnologia.Ao analisar a descrição da metodologia de desenvolvimento do chatbot, obtivemos que apenas 11 estudos descreveram o processo de forma detalhada, abordando asHernandez, 2019;Hess, Fricker and Denecke, 2019). Quatro estudos realizaram apenas uma adaptação de um chatbot já existente, não envolvendo no estudo o processo de desenvolvimento do software,…”

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