“…Over the last decades, physicians' communication in health care has changed from a biomedical to a more patient-centred (Balint, 1969;Thompson, 2007) and recently a person-centred approach (Santana et al, 2018;Starfield, 2011), rooted in the biopsychosocial model (Engel, 1977). This change has an important impact on the treatment, for example, of chronic pain diseases, which are nowadays sought to be treated from a multidimensional perspective (Gatchel, Peng, Peters, Fuchs, & Turk, 2007;Grandhe, Souzdalnitski, & Gritsenko, 2016). A large review of costs and consequences of chronic non-malignant pain found pain to have a significant negative impact on quality of life, ability to work and activities of daily living (Moore, Derry, Taylor, Straube, & Phillips, 2014).…”