The influence of electron-exchange and quantum screening on the collisional entanglement fidelity for the elastic electron–ion collision is investigated in degenerate quantum plasmas. The effective Shukla–Eliasson potential and the partial wave method are used to obtain the collisional entanglement fidelity in quantum plasmas as a function of the electron-exchange parameter, Fermi energy, plasmon energy and collision energy. The results show that the quantum screening effect enhances the entanglement fidelity in quantum plasmas. However, it is found that the electron-exchange effect strongly suppresses the collisional entanglement fidelity. Hence, we have found that the influence of the electron-exchange reduces the transmission of quantum information in quantum plasmas. In addition, it is found that, although the entanglement fidelity decreases with an increase of the Fermi energy, it increases with increasing plasmon energy in degenerate quantum plasmas.