Not such smart tourism? The concept of e-lienation

Tribe, John; Mkono, Muchazondida

doi:10.1016/j.annals.2017.07.001

Cited by 142 publications

(89 citation statements)

References 73 publications

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“…Echoing Mehraliyev et al's [21] study, we believe that the potential negative effects of smart tourism on tourists should be further investigated. Prior research included alienation and authenticity to study the negative experience brought by ICT [33]. Another area of concern may be the protection of customer privacy.…”

Section: Theoretical Implicationsmentioning

confidence: 99%

Systematic Review of Smart Tourism Research

Law

2020

Sustainability

117

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In recent decades, smart tourism has been attracting attention from practitioners and scholars. The current study used multiple analysis methods to conduct a systematic review of 124 related articles on smart tourism. Qualitative analysis was conducted to identify 10 categories of smart tourism articles. Results showed that the largest proportion focus on the influence of technology on tourists’ perceptions, behaviors, and experiences. Co-occurrence analysis was performed to investigate the development trend of keywords used by academics in the last five years, while co-authorship (country) analysis was conducted to examine the collaborative relationship between different countries. The research regions, industries, methods, and theories applied in these articles were also analyzed. Theoretical and practical/managerial implications, as well as future research directions, were provided.

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Section: Theoretical Implicationsmentioning

confidence: 99%

Systematic Review of Smart Tourism Research

Law

2020

Sustainability

117

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“…If social media and mobile applications increasingly blur the borders between the before and the after with the actual experience, one could question how this is reflected on the way tourists experience liminality, given that a 'connection' with the separation and the reaggregation is potentially never lost. Gretzel (2010) as well as Tribe and Mkono (2017), argued that this can affect the tourism experience by causing disengagement, disembodied experiences and a loss of sense of place, among other things. White and White (2007) and Silas et al (2016) echoed this negative affection by underlining a conflicting tension between the act of going away, and breaking the routine, and the desire or need to maintain social interaction with the home environment.…”

Section: Critical Perspectives On Liminality Tourism and Social Mediamentioning

confidence: 99%

“…This has dramatically affected not only how tourists experience places, but also how they actively construct them through personal stories, meanings and values (Ibid; Jaimangal-Jones, Pritchard, & Morgan, 2010;Pritchard & Morgan, 2006;Gyim othy, 2013). On the other hand, if new virtual spaces of tourism (and the way such spaces relate with the physical ones) receive increasing attention in the tourism literature, it is also true that they have been investigated mostly to understand how they can be exploited by the tourism industry (Tribe & Mkono, 2017). Although recent trends in nature-based tourism have suggested an increasing demand for the use of technology and mobile-based applications (Elmahdy, Haukeland, & Fredman, 2017), studies by Dickinson et al (2014), Dickinson, Hibbert, and Filimonau (2016), and Silas, Løvlie, and Ling (2016) have detected a perceived need to 'disconnect' from devices that dominate everyday life; this confirms dilemmas regarding the value of connectivity against a willingness to 'get away'.…”

Section: Introductionmentioning

confidence: 99%

Liminality in nature-based tourism experiences as mediated through social media

Conti

Cassel

2019

Tourism Geographies

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The intersection between social media, liminality and naturebased tourism experiences hasn't been the focus of previous tourism research. Such intersection, on the other hand, is illustrative of how social media relate to the constitution and performance of tourism spatialities, tourist identities, storytelling and placemaking, and can lead to relevant theoretical contributes. We aim to investigate how liminality is expressed in relation to naturebased experiences by tourists on social media, and what role social media plays in mediating liminality during nature-based tourism experiences. The analysis is based on a participatory netnography of images and text posts, as well as online interviews with users of the popular social media Instagram. Findings show that the expression of tourism experiences in nature is closely related to specific notions of liminal otherness as opposed to the urban life and the everyday, where nature and wilderness are expressed as related to the genuine, the authentic and a true inner self. Creative combinations of pictures, captions and hashtags make it easier for tourists to express the contrast between the natural landscape and the everyday landscape once they returned home. These combinations also relate closely to performances of resistant and alternative selves and communities. At the same time, such performances are mediated and contested between freedom of self-expression, surveillance and social norms, an aspect that makes their liminal nature ambiguous. 摘要社交媒体、阈限性与自然旅游体验之间的交叉领域, 尚未成为旅游研究的焦点。另一方面, 这个交叉领域说明了社交媒体与旅游空间的构成和展示、游客身份、叙事和地方营造之间的关系, 并可以产生相关的理论贡献。我们的目的是研究游客在社交媒体上如何表达自然体验方面的阈限, 以及社交媒体在自然旅游体验中对阈限的调节作用。这一分析基于对图片和文本帖子的参与式网络民族志研究, 以及对流行社交媒体Instagram(即时照片墙)用户的在线访谈。研究结果表明, 旅游体验在自然中的表达与特定的、迥异于城市生活和日常体验的阈限差异性概念密切相关, 自 ARTICLE HISTORY

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“…Similar neurological research has shown that people who are over-reliant on satellite navigation systems for way-finding (say, back to the hotel or to a restaurant highly rated on Tripadvisor) tend to perform worse at finding their way in the absence of their digital aid than those who rely on paper maps (McCullough and Collins, 2019). Parallel research in tourism has argued that this 'smart' technology-enabled tourist may run the risk of alienation (or "e-lienation", to use the term coined by Tribe and Mkono, 2017) from their surroundings and missing out on potentially enriching experiences offered by the tourism destination. All in all, this should be rather worrying news for aspiring and existing smart tourism destinations.…”

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confidence: 99%