This study focused on investigating the heat transfer and flow dynamics of a catalyst granule within a pilot calciner, employing both numerical modeling and computational fluid dynamics. The research comprised two primary components: (1) Simulation of the gas flow within the pilot calciner using the Eulerian–Eulerian approach, treating gases and catalyst particles as distinct phases – gas and granular. The model, encapsulating both heat transfer and flow processes, was developed in Fluent software version 16.0. Its accuracy was confirmed against empirical data from a pilot-scale calciner unit. (2) Subsequent to validation, the model was utilized to examine the distribution characteristics within the flow field, including the temperature profiles of gas and particles, the vector velocity field of the gas across different phases, and the overall heat transfer coefficient. This investigation aims to enhance the understanding of the complex heat transfer and flow dynamics in calciners, facilitating the optimization of operational parameters, performance, and structure of pilot-scale equipment. Furthermore, it provides foundational data pertinent to the future exploration of real-world industrial applications.