“…Prior to the pandemic, pressures on healthcare systems internationally had increased the reliance on the use of unregulated nursing assistant (NA) roles in the acute hospital setting (Aiken et al, 2016; Blay & Roche, 2020; Duffield et al, 2014; Kalisch, 2011). To meet pandemic surge workforce demands, healthcare teams may be additionally augmented with reassigned or redeployed staff with transferable skills, healthcare staff re‐entering the hospital workforce, final year students in nursing, medical and allied health courses and NA roles (Al Mutair et al, 2020). It is imperative when working in the multi‐skilled/ multi‐tiered nursing workforce environment that each team member is cognisant of their roles, responsibilities and capabilities and that appropriate delegation and supervision practices are in place to ensure the quality and safety of patient care.…”