Obstacles toward Adopting Electronic Government in an Emerging Economy: Evidence from Kuwait

Abstract

Article HistoryThe current study provides assessment to the current system of e-government in Kuwait. It also identifies possible obstacles towards promoting effective e-government and what should be done to alleviate these obstacles. A questionnaire survey has been used to achieve the aim of the study. During January and April 2017 the questionnaire was distributed to 275 public sector employees. Of which 200 returned completed resulting in 72% usable response rate. Descriptive statistics was performed together with Mann Whitney test to identify significant difference in the participants' answers due to their managerial occupation. The study revealed that Kuwait has the required financial resources to adopt an effective e-government system. The participants in the survey indicated that Kuwait lacks an effective infrastructure of information technology and a major proportion of the participants demonstrated that they acquire a low or average level of knowledge and experience in information technology. They consider the current information technology system adopted by the Kuwaiti government is not secured enough to protect public data and information.Contribution/ Originality: This is the recent study that covers different aspects of e-government in a developing rich country such as Kuwait. It documents that the current information technology system adopted by the Kuwaiti government is not secured enough to protect public data and information.

Factors affecting e-government adoption in the UAE public sector organisations: the knowledge management perspective

“…Facilitating conditions such as organisational factors become priority areas to test and examine in this research based on the explanation of robustness of the UTAUT model revealed by Rodrigues et al (2016), Dahi and Ezziane, (2015), Rabaa’i (2017) and AL-Mutairi et al (2018). The UTAUT combines the main features proposed by eight technology acceptance models such as reasoned action theory (Davis et al , 1989) , TAM (Davis, 1989), model of motivation (Davis et al , 1992), planned behavioural theory (Ajzen, 1991), combination of TAM and theory of planned behaviour (Taylor and Todd, 1995), personal computer utilisation (Thompson et al , 1991), diffusion of innovation (Rogers, 1995) and theory of social cognition (Compeau and Higgins, 1995).…”