“…On the one hand, journalists wish to encourage audience participation: they accept audience comments to journalists' stories (Domingo et al, 2008;Jönsson and Örnebring, 2011;Örnebring, 2008) and embrace audience material when it yields extra (source) material that enhances their stories (Harrison, 2010;Robinson, 2010;Singer, 2010). On the other hand, journalists adhere to their traditional gatekeeping role (Chung, 2007;Domingo et al, 2008;Karlsson, 2011;Singer, 2010) and discard audience material when it threatens to overthrow existing routines, practices and values (Harrison, 2010;O'Sullivan and Heinonen, 2008;Quandt, 2008;Wardle and Williams, 2010;Williams et al, 2010). In other words, existing research demonstrates that journalists want to remain in 'control' over the journalistic process and its output.…”