On-campus university student housing facility services prioritisation framework

Simpeh, Fredrick; Shakantu, Winston

doi:10.1108/f-10-2018-0129

Cited by 32 publications

(49 citation statements)

References 32 publications

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“…It is warranted that these measures were rated as either important or extremely important. This is supported by other SHF studies (Nimako and Bondinuba, 2013; Simpeh and Shakantu, 2019).…”

Section: Analysis and Discussionsupporting

confidence: 89%

“…In fact, some authors have advocated for more studies on school/university infrastructure safety (Xaba, 2006; Rodriguez et al ., 2013; Gopal and Van Niekerk, 2018). Moreover, studies reveal that students place a high value on the safety and security of their SHFs (Nimako and Bondinuba, 2013; Simpeh and Shakantu, 2019). Another challenge that confronts the facilities department is limited funds (Buys and Nkado, 2006; Simpeh et al , 2014).…”

Section: Introductionmentioning

confidence: 99%

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Evaluation of on-campus student housing facilities security and safety performance

Simpeh

Adisa

2020

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Purpose The purpose of this paper is to develop a guide for managing the provision of on-campus student housing facilities (SHFs) security and safety measures. Design/methodology/approach This study adopted a mixed-method approach; the questionnaire was used as an instrument to collect quantitative data, whereas the interview was used to collect qualitative data. Descriptive and inferential statistics and importance-performance analysis models were used to analyse the quantitative data, whereas content analysis was used for the qualitative data. Findings This study found that students rated the satisfaction of all the SHFs safety and security measures below the level of importance. Three categories of performance level (i.e. poor, average and good) were determined. It also became evident that most of the measures were performing averagely, quite a number were poorly performing and few were performing well. Research limitations/implications Data was collected from only one university; therefore, the findings of the research may not be generalised. A study that expands the number of participating universities is recommended. Practical implications The guide developed can be used by the facility and/or hostel managers to ensure appropriate management of SHFs security and safety measures. The guide can also assist to ensure that all the essential safety measures are provided when designing, constructing or upgrading SHFs. It would also aid in the development of policy frameworks for SHFs security and safety. Originality/value Although several studies have been conducted on SHFs, studies that mainly focussed on prioritising SHFs security and safety measures are lacking. With this paper, the authors also demonstrate the practicality of the use of the IPA model to aid the process of developing improvement priorities.

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“…It is warranted that these measures were rated as either important or extremely important. This is supported by other SHF studies (Nimako and Bondinuba, 2013; Simpeh and Shakantu, 2019).…”

Section: Analysis and Discussionsupporting

confidence: 89%

Section: Introductionmentioning

confidence: 99%

Evaluation of on-campus student housing facilities security and safety performance

Simpeh

Adisa

2020

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“…The study uses mixed method based on the tenets of social role theory. Mixed methods were based on rental data and interviews of landlords as seen in Attakora-amaniampong et al (2020), Simpeh and Shakantu (2019);and Boamah (2012). The study basically focused on the social relationship aspects of governing tenants in informal settlements.…”

Section: Methodology/designmentioning

confidence: 99%

Tenant management under COVID-19 pandemic season among informal settlement rental housing in Ghana

Miller

Agbenyo

Menare

2021

HCS

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Purpose The purpose of this study is to evaluate the roles of landlords in tenant management during COVID-19 pandemic season among informal settlement neighbourhoods in urban Ghana. Design/methodology/approach This study used a mixed methods research approach and foregrounds the discussions of the results with the social roles theory. Using the quota sampling procedure, this study used 467 semi-structured interviews of tenants from five old informal settlement neighbourhoods in urban Ghana. This study adopted the thematic analytical technique in the results section. Findings This study uncovered that landlords perform a gate-keeping social relationship role in ensuring tenant safety during the COVID-19 pandemic season through the provision of security, care and support, discipline, hard work, morale building to accountability. However, this study found that most landlords do not provide tenancy agreements to tenants which strained some social relationships in tenant management. Originality/value The application of social roles theory in this study provides a cutting-edge approach to the study of welfare of tenants living in informal settlement housing units during periods of pandemic. This study practically provides a participatory approach to analysing and discussing the roles of landlords in tenant management and proffering solutions for formalisation of these roles in housing policies in Ghana.

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“…As a result, facilities greatly influence the students and staff in an academic environment (Price et al, 2003). In the university set-up, several facilities, including student housing, play an essential support role in the provision of quality education (Simpeh and Shakantu, 2019).…”

Section: Introductionmentioning

confidence: 99%

“…It is for this reason that health, safety, security and environment-related issues need to be accorded a high priority in the management of student housing. In fact, studies reveal that students place high importance on the safety and security of their student housing (Nimako and Bondinuba, 2013;Simpeh and Shakantu, 2019;Simpeh and Shakantu, 2020).…”

Section: Introductionmentioning

confidence: 99%

A comparative analysis of the provision of student housing safety measures

Simpeh

Akinlolu

2021

JFM

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Purpose Security, safety, environment and health have become an integral part of facility management (FM). Therefore, FM departments within organisations are required to put measures in place to safeguard facility users. This paper thus aims to investigate and compare the safety and security measures that are provided in the student housing of two universities in South Africa. Design/methodology/approach A mixed method approach was adopted; interview was used to collect qualitative data, whereas a questionnaire was used as an instrument to collect quantitative data. Content analysis was used to analyse the qualitative data, whereas both descriptive and inferential statistics were used to analyse the quantitative data. Findings It became evident that university B had a better provision of safety and security measures in the student housing than university A. The study also found that both universities had some lapses in the safety and security measures provided in the student housing. Measures that were lacking in both universities were weapon detector, closed-circuit television (CCTV), water sprinkler system, burglar bars on the doors, lift for disabled students, disabled toilet facility, traffic light, tags for vehicles, first aid box, accident book and medically trained personnel. Research limitations/implications Data were collected from only two universities, making it difficult to generalise the findings of the research. For a broader perspective, a study that expands the number of participating universities is recommended. Practical implications The facility management and safety department in the universities can use the recommendations to improve on the safety and security measures required in the student housing. Moreover, the recommendations can contribute to the development of policy frameworks for student housing safety. Originality/value There is a paucity of studies on student housing safety/security worldwide, and South Africa in particular. With this study, the authors contribute to the body of knowledge in this area of research.

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On-campus university student housing facility services prioritisation framework

Cited by 32 publications

References 32 publications

Evaluation of on-campus student housing facilities security and safety performance

Evaluation of on-campus student housing facilities security and safety performance

Tenant management under COVID-19 pandemic season among informal settlement rental housing in Ghana

A comparative analysis of the provision of student housing safety measures

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