On-line polylogues: conversation structure and participation framework in internet newsgroups

Marcoccia, Michel

doi:10.1016/s0378-2166(03)00038-9

Cited by 172 publications

(78 citation statements)

References 3 publications

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“…Marcoccia 2004;Lewis 2005;Wan-ner 2008;Angouri and Tseliga 2010;Kleinke 2010;Upadhyay 2010;NeurauterKessels 2011;Hopkinson 2012), the phenomenon of trolling has so far remained largely on the sidelines, tending to be discussed in popular media rather than in a research context. One exception is Hardaker (2010); drawing on an extensive corpus, she proposes a working definition of trolling based on four key characteristics: aggression, deception, disruption, and success.…”

Section: Introductionmentioning

confidence: 99%

Trolling in Online Discussions: From Provocation to Community-building

Hopkinson¹

2013

BSE

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This paper focuses on the practice of trolling in online discussions. Working with a corpus taken from the websites of three British newspapers, it examines how users themselves define trolling; comparison with a previous study (Hardaker 2010) suggests that users' definitions of trolling may vary depending on the discussion topic. The paper then presents a qualitative pragmatic analysis of one discussion which was attacked by trolls. After examining how trolls announce their presence and attempt to provoke reactions from core community members, the article then moves on to discuss several salient aspects of the antagonistic facework used during the ensuing 'flame war'. Finally, the article turns to address the social dimension of trolling, outlining how a practice which is generally considered destructive can also paradoxically have constructive effects, helping to build new communities and strengthen existing ones.

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Section: Introductionmentioning

confidence: 99%

Trolling in Online Discussions: From Provocation to Community-building

Hopkinson¹

2013

BSE

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“…These conversation threads were then, and still are, typical of the kind of conversations that occur in this global social network charitable site every day. A quantitative and qualitative conversational analysis of asynchronous conversational interaction in the on-line polylogues (Marcoccia 2004) created among members and leaders in the social networking site was carried out, using a case study pattern-matching methodology to analyze conversation threads. This process was devised from replicating Lambe (2006)'s work on the analysis of conflict in on-line communities as well as Marcoccia's (2004) work in analyzing written conversation in on-line newsgroup polylogues.…”

Section: Methodsmentioning

confidence: 99%

Distributed Leadership and the Visibility/Invisibility Paradox in On-line Communities

Jameson¹

2011

Human Technology

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INTRODUCTIONAn on-line community has been defined as -a collective group of entities, individuals or organizations that come together either temporarily or permanently through an electronic medium to interact in a common problem or interest space‖ (Plant, 2004, p. 54). Plant noted in 2004 that there were an estimated 400,000 communities on the World Wide Web, with over 300,000 on-line topic-based discussion boards used by such communities. Recently, however, global interest in social networking has accelerated markedly: in 2010, it was estimated that the active unique audience for social networking sites globally grew by around 30% in one year, from 244.2 million to 314.5 million (Nielsen Wire, 2010) -Grove, 2007), more recent data indicate that social networking is still on the rise (Nielsen Wire, 2010). The QQ social network in China, now arguably the largest in the world, has around 637 million active users, while Facebook has more than 517 million such users (Tencent, 2011; Miniwatts Marketing Group, 2010). Within the general category of online communities, Boyd and Ellison (2007) defined social networking sites as web-based services that allow individuals to (1) construct a public or semi-public profile within a bounded system, (2) articulate a list of other users with whom they share a connection, and (3) view and traverse their list of connections and those made by others within the system. (p. 1)

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“…Even acts of solo authorship are informed by prior experience with others and internal rhetorics modeled on debate (Billig 1987;Nienkamp 2001). It flourishes in dialogue between interlocutors, and blooms further when the dialogue becomes a many-to-many "polylogue" (Kerbrat-Orecchioni 2004;Marcoccia 2004). The sociality of invention is shown by how Wikipedia articles are crafted.…”

Section: Practices Of Invention In Many-to-many Networked Contextsmentioning

confidence: 99%

Networked Expertise in the Era of Many-to-many Communication: On Wikipedia and Invention

Pfister¹

2011

Social Epistemology

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This essay extends the observations made in E. Johanna Hartelius' The Rhetoric of Expertise about the nature of expertise in digital contexts. I argue that digital media introduce a scale of communication-many-to-many-that reshapes how the invention of knowledge occurs. By examining how knowledge production on Wikipedia occurs, I illustrate how many-to-many communication introduces a new model of "participatory expertise." This model of participatory expertise challenges traditional information routines by elevating procedural expertise over subject matter expertise and opening up knowledge production to the many. Additionally, by hosting multiperspectival conversations on Wikipedia, the participatory model of expertise introduces epistemic turbulence into traditionally tranquil encyclopedia culture.

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On-line polylogues: conversation structure and participation framework in internet newsgroups

Cited by 172 publications

References 3 publications

Trolling in Online Discussions: From Provocation to Community-building

Trolling in Online Discussions: From Provocation to Community-building

Distributed Leadership and the Visibility/Invisibility Paradox in On-line Communities

Networked Expertise in the Era of Many-to-many Communication: On Wikipedia and Invention

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