On measuring trust and distrust in journalism: Reflection of the status quo and suggestions for the road ahead

Engelke, Katherine M.; Hase, Valerie; Wintterlin, Florian

doi:10.1080/21515581.2019.1588741

Cited by 74 publications

(63 citation statements)

References 76 publications

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“…Moreover, this paper builds upon an emerging body of literature suggesting that trust and distrust are two distinct phenomena, with different benefits and drawbacks (Bijlsma-Frankema, Sitkin, & Weibel, 2015;Cho, 2006;Dimoka, 2010;Engelke, Hase, & Wintterlin, 2019;Guo, Lumineau, & Lewicki, 2017;Lewicki et al, 1998;Lumineau, 2017;McKnight & Chervany, 2001;Saunders, Dietz, & Thornhill, 2014). Challenging the traditional view that trust and distrust are the opposite ends of a continuum (Schoorman, Mayer, & Davis, 2007), this emerging stream of research suggest that trust and distrust coexist and can be experienced simultaneously (Guo et al, 2017).…”

Section: Insights From the Trust Literaturementioning

confidence: 90%

Towards a research agenda on how, when and why trust and distrust matter to coopetition

Kostis

Näsholm

2019

Journal of Trust Research

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Trust has been acknowledged as an important aspect of interorganizational relationships. Yet, limited attention has been paid to the importance of trust in the light of coopetitive interactions, i.e. simultaneously cooperating and competing. Research on trust has started to acknowledge that more trust may not always be better, and that trust and distrust are separate and distinct phenomena. Whilst coopetition research has mentioned the important role of trust, the potential role of distrust is even less acknowledged, although it may be particularly relevant due to the tensions, risks, and uncertainties involved. The purpose of this paper is to identify limitations and gaps in the extant literature on trust in coopetition, bring promising research opportunities into light, and create an agenda for future research focused on the roles of both trust and distrust in coopetition. By means of a systematic literature review, we find that the importance of trust in different phases of coopetition has been acknowledged by prior research, yet deeper explanations of how, when, and why different aspects of trust and distrust matter to coopetition are missing. A normative view on trust prevails and the potential fruitfulness of distrust is neglected. Based on these limitations, an agenda including six promising research avenues is constructed.

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Section: Insights From the Trust Literaturementioning

confidence: 90%

Towards a research agenda on how, when and why trust and distrust matter to coopetition

Kostis

Näsholm

2019

Journal of Trust Research

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“…Fawzi 2019) und Misstrauen (vgl. Engelke et al 2019) sind dies u. a. Vertrauen in die Nachrichtenauswahl (vgl. Kohring 2004;Pingree et al 2013) und Vertrauen in Medien als Institutionen (vgl.…”

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“…Fünftens erarbeitet die Forschung in methodischer Hinsicht Verbesserungen für die Operationalisierung und Messung von Medienvertrauen (vgl. Daniller et al 2017;Engelke et al 2019;Prochazka und Schweiger 2019). Und schließlich beschäftigt die Forschung sechstens die Frage, welche Faktoren Medienvertrauen beeinflussen können.…”

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Welche Personenmerkmale sagen Medienvertrauen voraus?

et al. 2021

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ZusammenfassungIn den letzten Jahren haben viele Studien untersucht, welche Faktoren das Vertrauen in Medien beeinflussen können. Zu einigen dieser Faktoren gibt es vorläufige wissenschaftliche Erkenntnisse, die eine klare Richtung andeuten, zu anderen ist die Forschungslage eher heterogen. Wir überprüfen daher anhand einer Trendstudie mit Befragungsdaten aus den Jahren 2017, 2018 und 2019 mit je 1200 Befragten, welche Personenmerkmale sich in Deutschland über einen längeren Zeitraum als stabile Einflussfaktoren erwiesen haben. Dazu führen wir blockweise Regressionsanalysen im Zeitverlauf durch. Neben soziodemografischen Faktoren und der Mediennutzung gehören dazu die Einstellungen zu Politik, Verschwörungsglaube und interpersonales Vertrauen. Die Ergebnisse zeigen, dass alle Gruppen von Variablen mit Medienvertrauen im Zusammenhang stehen, dass ihr Einfluss jedoch unterschiedlich groß ist. In komplexeren Regressionsmodellen wird der Einfluss mancher Variablen vom Effekt anderer Variablen überlagert – dies könnte eine Erklärung für die bislang äußerst heterogene Forschungslage zu beispielsweise dem Einfluss der Soziodemografika auf Medienvertrauen sein. Die Ergebnisse verdeutlichen auch, welche Rezipientinnen und Rezipienten den Medien weniger oder gar nicht vertrauen.

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“…and integrity (e.g., "Is the information source honest and fair?") and diverse inventories have been developed to measure these factors [Engelke, Hase and Wintterlin, 2019;Hendriks, Kienhues and Bromme, 2015;Mayer, Davis and Schoorman, 1995]. Since most people have just a bounded understanding of science and health claims can be highly complex, laypeople often face difficulties when evaluating the accuracy of health claims [Bromme and Goldman, 2014;Bromme and Thomm, 2016].…”

Section: Evaluating Online Health Informationmentioning

confidence: 99%

Providing health information via Twitter: professional background and message style influence source trustworthiness, message credibility and behavioral intentions

König¹,

Breves²

2021

JCOM

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Since the COVID-19 pandemic hit the global community, politicians as well as scientists increasingly turn to Twitter to share urgent health information using various message styles. The results of our 2x2 between-subject experiment show that if a Tweet is written in lower-case letters, participants perceive the information source as more trustworthy. Furthermore, the information is perceived as more credible, and people are more willing to read the health information and share it via social media. Furthermore, scientists are perceived as possessing more expertise than politicians. However, politicians are perceived as possessing more integrity and benevolence than scientists.

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On measuring trust and distrust in journalism: Reflection of the status quo and suggestions for the road ahead

Cited by 74 publications

References 76 publications

Towards a research agenda on how, when and why trust and distrust matter to coopetition

Towards a research agenda on how, when and why trust and distrust matter to coopetition

Welche Personenmerkmale sagen Medienvertrauen voraus?

Providing health information via Twitter: professional background and message style influence source trustworthiness, message credibility and behavioral intentions

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