2020
DOI: 10.1108/jaoc-09-2020-0131
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On the relevance of self-service business intelligence to university management

Abstract: Purpose Nearly 40 years since they first appeared, there is renewed interest in dashboards, engendered by the diffusion of business intelligence (BI) desktop software, such as Power BI, QlikView and Tableau, denoted collectively as “self-service” BI. Using these commodity software tools, the work to construct dashboards apparently becomes easier and more manageable and no longer requires the intervention of specialists. This paper aims to analyse the implementation of this kind of commodity dashboard in a univ… Show more

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Cited by 15 publications
(10 citation statements)
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References 68 publications
(155 reference statements)
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“…It can be characterised by the use of business intelligence (BI) and business analytics (BA). BI leverages software and services to transform data into usable insights that support the decision-making process within a company (Arnaboldi et al, 2020). BI does not only consider data of the past, but also evaluates real-time data to be able to make immediate improvements in the quality of the data (Peters et al, 2016).…”
Section: Theoretical Background On Digitalisationmentioning
confidence: 99%
“…It can be characterised by the use of business intelligence (BI) and business analytics (BA). BI leverages software and services to transform data into usable insights that support the decision-making process within a company (Arnaboldi et al, 2020). BI does not only consider data of the past, but also evaluates real-time data to be able to make immediate improvements in the quality of the data (Peters et al, 2016).…”
Section: Theoretical Background On Digitalisationmentioning
confidence: 99%
“…In practical terms, the results of this research will be interesting as the use of new technologies is increasingly the subject of organizational policies, as well as legislation and results will help inform policymakers, employers and employees. Moreover, there is an agreement in accounting and organizational change literature that technological advances have completely transformed the accounting profession (Arnaboldi et al , 2021; Wolf et al , 2020). Additionally, some studies focus on the changing role of professional accountants (Wolf et al , 2020) and demonstrate the need for new skills to deal with these technological advances (Oesterreich and Teuteberg, 2019).…”
Section: Introductionmentioning
confidence: 99%
“…Additionally, some studies focus on the changing role of professional accountants (Wolf et al , 2020) and demonstrate the need for new skills to deal with these technological advances (Oesterreich and Teuteberg, 2019). Other research highlights the positive side of these technological advances (Arnaboldi et al , 2021; Spraakman et al , 2018; Heinzelmann, 2017). These studies indicate that technological advances facilitate the accomplishment of work by increasing control and flexibility.…”
Section: Introductionmentioning
confidence: 99%
“…However, this study also points to these developments as reviving long-standing technical and organisational problems that have been ignored for years. The paper by Connolly et al (2021) offers an intriguing prospect for regulators, which resonates with the local solutions agenda proposed by Arnaboldi et al(2021). In the Connolly et al( 2021) study of the UK and Ireland, the authors interviewed a range of accountants from leading NPOs.…”
Section: Contribution Of This Special Issuementioning
confidence: 91%
“…The origins of these entities and subsequent developments into strategic alliances, networks, partnerships or hybrid entities underline the scope for this sector to change or mutate. The paper by Arnaboldi et al(2021) reveals how dashboards for performance management in university departments can use existing desktop software to create performance information, which is specified by and used by local parts of the university. The authors see this as a process of democratisation, in which there is both data integration and personalised reporting.…”
Section: Contribution Of This Special Issuementioning
confidence: 99%