The main objective of this paper is to investigate the analytical solution of a special case of the general class of challenged functional equations given by A1(x, y)f (x, y) = A2(x, y)f (x, 0) + A3(x, y)f (0, y) + A4(x, y)f (0, 0) + A5(x, y), where Ai(x, y), i = 1, ..., 5 are given functions in two complex variables x, y. The main unknown function f (x, y) is defined in such a way that for every fixed x it is analytic in the y−unit disk, and similarly for y. The unknown function f (x, 0) is defined as f (x, 0) : D → C, where D stands for the unit disk, and a similar definition holds for the other unknown function f (0, y). The functional equation considered in this article is not solved yet. However it is an interesting equation as it arose from a queueing model of a network gateway linking two ethernet local area networks. The solution is obtained by reduction to Riemann-Hilbert boundary value problem via using conformal mappings.