On the Use of Design Thinking: A Survey of the Brazilian Agile Software Development Community

A Context-based Recommendation Model for Design Thinking Techniques Selection in Software Development

“…We found that professionals have difficulties in selecting which techniques to apply in their activities, according to the multidisciplinary, innovative, creative and dynamic context fostered by DT and required in today's SD processes. As an outcome of activity (i), we published a paper in the XP 2020 conference [Prestes et al 2020].…”

“…Recent efforts (e.g., [Souza et al 2017, Hehn et al 2020) have aimed to characterize how DT is used in software development, including what and how DT techniques are used in, and how DT activities can be organized for creating an alignment with user's needs, respectively. In addition, our preliminary investigation of literature [Prestes 2020] and of industry practice [Prestes et al 2020] has suggested that software development professionals still use a limited number of techniques either for not knowing about other options or for not realizing how to select new ones. Therefore, there is still room for recommending DT techniques using collaborative and intelligent mechanisms.…”

Tool Proposal for Recommending Design Thinking Techniques in Software Development

“…• Systematic Literature Review (Prestes, 2020) (Prestes et al, 2020): We collected data using a questionnaire with 158 participants from the Agile Software Development Community between 2019 and 2020. We learned that 1/3 of them had a difficulty of 6 or up points (scale 1 to 10) in selecting a technique.…”

“…To achieve our goal, we adopted a long-term multi-phase research process, as follows: i) exploratory studies including a literature review (Parizi et al, 2022) and a survey (Prestes et al, 2020) to understand the use of DT in software development and to identify the difficult from industry professionals for selecting DT techniques, ii) proposal of a tool to initially supporting the DT techniques decision process (Parizi et al, 2020a) and to later establish a community of users that can retro-feed the efficiency of the recommendations, iii) exploratory study based on interviews to model the decision making of IT professionals on the selection of DT techniques, iv) refining of the DT techniques recommendation tool to reflect the decision-making model, v) empirical studies to validate the generated DT techniques decision model.…”

“…Despite the large number of studies reporting on the use of DT in software engineering (Souza et al, 2017), we still have no consolidated knowledge on how developers choose DT techniques, what criteria they consider for supporting such selection, and what sources they consult for their decisions. We identified in a previous literature review (Prestes, 2020) initiatives such as the Luma Institute's Innovating for People Toolkit (Luma, 2012), which explains the meaning of each technique and suggests related techniques for a certain purpose, or the IDEO Toolkit (IDEO, 2020), which recommends techniques based on a predefined set of questions that a professional might ask about on the use of DT. These examples that demonstrate that choosing a technique is not trivial.…”