Ontology-based semantic matching for business process management

Abstract

A company's competitiveness relies heavily on its business processes, and thus the need to execute business processes with agility and efficiency is ever-increasing. However, examination of current practice of business process management reveals the problem that it does not satisfy the need and the main reason for the problem is that sufficient semantic information associated with business processes is not included in the definition of business processes. This paper aims to build semantic business process space, which stores such semantic information as various generic and specific ontologies and to illustrate how such semantic information can be utilized when searching for a proper business process, which is the most essential element for the successful implementation of business process management. To that end, we have extended existing semantic matching method that matches only functional properties to a new one which matches non-functional properties as well as functional ones. As a way of validating our approach, we have shown how semantic business process space can be built from a part of the sales order process adopted from SAP R/3 ERP application and illustrated semantic matching using an example. We believe that this study will give practitioners a clear insight into implementing efficient business process management.

Hospital Management Based On Semantic Process Mining: A Systematic Review

“…Ontologies are used to capture, show, use and exchange knowledge. The best definition for ontology was that it is an explicit characterization of a conceptualization, and is a description of the different ideas and connections in this domain [10,11,17].…”

“…Semantic process mining by using ontology tries to overcome this issue. A structured knowledge by using ontology means the explanation of the logic behind the health services and different processes in hospitals [9][10][11].…”

Audit Validation Using Ontologies

“…To carry out the study audit management based on ontology is necessary to design a tool that includes a lot of procedures that are activated in a time sequence that ultimately leads to a conclusion on corporate governance at the organization level [11]. The procedures are divided into three categories:…”

SABUMO: Towards a collaborative and semantic framework for knowledge sharing

“…In this scenario, the work of Hepp, Leymann, Domingue, Wahler, and Fensel (2005) proposed the concept of Semantic Business Pro cess Management (SBPM) a cornerstone of the integration of semantic technologies and BPM. The primary idea of SBPM is to combine BPM technology with semantic web services technology so that stakeholders in both the business world and the IT world can query and manipulate business processes by traversing the space bidirectionally without a great deal of manual effort (Kim & Suh, 2010). Following this line there are some relevant works de voted to this area including Thomas and Fellmann (2007), SEMPA by Heinrich, Bewernik, Henneberger, Krammer, and Lautenbacher (2008) or more recently APROMORE (La Rosa et al, 2011).…”