Operationalizing human values in software: a research roadmap

Mougouei, Davoud; Perera, Hemamali; Hussain, Waqar; Shams, Rifat Ara; Whittle, Jon

doi:10.1145/3236024.3264843

Cited by 59 publications

(55 citation statements)

References 27 publications

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“…There is a small amount of emerging work in the study of human values in SE. For example, Mougouei et al lay out a roadmap for operationalising human values in SE, which focuses on "(i) establishing practical definitions for human values, (ii) integrating values into software design, and (iii) measuring values in the software development life cycle" [25]. This is a useful contribution.…”

Section: Related Work and Principles For Advancing The Study Of Humanmentioning

confidence: 99%

Advancing the Study of Human Values in Software Engineering

Winter

Forshaw

Hunt

et al. 2019

2019 IEEE/ACM 12th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE)

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This paper makes the case for the study of human values in Software Engineering (SE) as a highly important emerging area of research with significant societal implications. We offer two key principles in order to advance this research agenda: firstly, the significance of values as distinguished from, though connected to, ethics; and secondly, the need for clear theoretical frameworks for values study. We provide the emerging findings from an initial study (N=12 participants) using a Values Q-Sort tool that was designed in accordance with these two principles. We conclude with discussion around lessons learnt, ongoing challenges, and future directions. CCS CONCEPTS• Social and professional topics → Computing profession; • Software and its engineering;KEYWORDS human values, mixed methods, qualitative study, software industry ACM Reference Format:

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Section: Related Work and Principles For Advancing The Study Of Humanmentioning

confidence: 99%

Advancing the Study of Human Values in Software Engineering

Winter

Forshaw

Hunt

et al. 2019

2019 IEEE/ACM 12th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE)

View full text Add to dashboard Cite

show abstract

“…Whilst some values (such as privacy, security, and accessibility) are well embedded in SE methods, others (such as integrity, compassion, and social justice) have received less attention. This may be due to the lack of adequate methodological and technical support for engineering some kinds of values in software [26].…”

Section: Introductionmentioning

confidence: 99%

A study on the prevalence of human values in software engineering publications, 2015 -- 2018

Perera

Hussain

Whittle

et al. 2020

Proceedings of the ACM/IEEE 42nd International Conference on Software Engineering

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Failure to account for human values in software (e.g., equality and fairness) can result in user dissatisfaction and negative socioeconomic impact. Engineering these values in software, however, requires technical and methodological support throughout the development life cycle. This paper investigates to what extent top Software Engineering (SE) conferences and journals have included research on human values in SE. We investigate the prevalence of human values in recent (2015-2018) publications in these top venues. We classify these publications, based on their relevance to di erent values, against a widely used value structure adopted from the social sciences. Our results show that: (a) only a small proportion of the publications directly consider values, classified as directly relevant publications; (b) for the majority of the values, very few or no directly relevant publications were found; and (c) the prevalence of directly relevant publications was higher in SE conferences compared to SE journals. This paper shares these and other insights that may motivate future research on human values in software engineering.

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“…Values-based Software Engineering. Values-based software engineering (SE) is a relatively nascent and growing area of SE and has begun to receive attention from the SE research community in recent years [48]. A recent study of the prevalence of human values in SE publications show that only a small portion of SE publications directly consider human values, and within these publications, the majority of values are largely neglected [7].…”

Section: Related Workmentioning

confidence: 99%

A First Look at Human Values-Violation in App Reviews

Obie

Hussain

Xia

et al. 2021

2021 IEEE/ACM 43rd International Conference on Software Engineering: Software Engineering in Society (ICSE-SEIS)

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Ubiquitous technologies such as mobile software applications (mobile apps) have a tremendous influence on the evolution of the social, cultural, economic, and political facets of life in society. Mobile apps fulfil many practical purposes for users including entertainment, transportation, financial management, etc. Given the ubiquity of mobile apps in the lives of individuals and the consequent effect of these technologies on society, it is essential to consider the relationship between human values and the development and deployment of mobile apps. The many negative consequences of violating human values such as privacy, fairness or social justice by technology have been documented in recent times. If we can detect these violations in a timely manner, developers can look to better address them. To understand the violation of human values in a range of common mobile apps, we analysed 22,119 app reviews from Google Play Store using natural language processing techniques. We base our values violation detection approach on a widely accepted model of human values; the Schwartz theory of basic human values. The results of our analysis show that 26.5% of the reviews contained text indicating user perceived violations of human values. We found that benevolence and self-direction were the most violated value categories, and conformity and tradition were the least violated categories. Our results also highlight the need for a proactive approach to the alignment of values amongst stakeholders and the use of app reviews as a valuable additional source for mining values requirements.

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Operationalizing human values in software: a research roadmap

Cited by 59 publications

References 27 publications

Advancing the Study of Human Values in Software Engineering

Advancing the Study of Human Values in Software Engineering

A study on the prevalence of human values in software engineering publications, 2015 -- 2018

A First Look at Human Values-Violation in App Reviews

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