Recent experiments with gliding raptors reveal a perplexing dichotomy: remarkably resilient gust rejection, but, at the same time, an exceptionally high degree of longitudinal instability. To resolve this incompatibility, a multiple degree of freedom model is developed with minimal requisite complexity to examine the hypothesis that the bird shoulder joint may embed essential stabilizing and preflexive mechanisms for rejecting rapid perturbations while simplifying and reducing control effort. Thus, the formulation herein is centrally premised upon distinct wing pitch and body pitch angles coupled via a Kelvin-Voigt viscoelastic shoulder joint. The model accurately exhibits empirical gust response of an unstable gliding raptor, generates biologically plausible equilibrium configurations, and the viscoelastic shoulder coupling is shown to drastically alleviate the high degree of instability predicted by conventional linear flight dynamics models. In fact, stability analysis of the model predicts a critical system timescale (the time to double amplitude of a pitch divergence mode) that is commensurate with in vivo measured latency of barn owls (\textit{Tyto alba}). Active gust mitigation is studied by presupposing the owl behaves as an optimal controller. The system is under-actuated and the feedback control law is resolved in the controllable subspace using a Kalman decomposition. Importantly, control-theoretic analysis precisely identifies what discrete gust frequencies may be rapidly and passively rejected versus disturbances requiring feedback control intervention.