Organizational Agility, Competitive Capabilities, and the Performance of Health Care Organizations During the Covid-19 Pandemic

Abstract

Purpose: Managers of healthcare organizations must be much more dynamic and agile to survive in a competitive environment. Administrators, managers, and leaders in healthcare organizations must meet both patients’ and staff’s needs, expectations, and requests at the maximum level in order to create organizational agility. What counts among these responsibilities is the use of operational competitive capabilities at the highest level and being organizationally agile? In this context, this study determines the relationship between the operational competitive capabilities of healthcare organizations and organizational agility and examines the mediating role of organizational agility between operational competitive capabilities and organizational performance in healthcare organizations in Turkey. Methodology: The data was collected from the 220 managers of health organizations in Turkey through questionnaires, which were analyzed with the SPSS 26 and AMOS 26 programs. Results: The findings revealed a positive relationship between operational competitive capabilities of managers and between organizational agility and organizational agility, which have a full mediating role between operational competitive capabilities and organizational performance in healthcare organizations . Conclusion: Today’s healthcare organizations’ managers face such important problems and unexpected developments as adapting to a rapidly changing environment and struggles to avoid uncertainty. Therefore, the managers must use their operational competitive capabilities at the highest level and be organizationally agile to maximize their organizations’ performance and survive in this highly competitive environment.

The role of leader nurse managers in organizational agility and innovation in perspective of job satisfaction: An empirical study in healthcare organizations

“…For this, nursing managers play a vital role, signi cantly in uencing job satisfaction achievement and decreased concern [44]. Organisational agility is vital in enhancing procedures in relation to infrastructure and management needs in response to the complex demands of the healthcare industry within the global business environment [45]. In addition, the healthcare sector is facing increasing competition, technological innovation, changing market environment and customer requirements [44], organizational agility is becoming more important, supporting coordination and collaboration, so that the result re ects an improvement regarding the patients' experience [46].…”

Organizational agility: the pathway to career aspirations among staff nurses at selected hospitals

“…Healthcare organization managers need to be far more dynamic and adaptive to survive in a cutthroat climate. In order to foster organizational agility, administrators, managers, and leaders in the healthcare industry must provide the highest level of patient and employee needs, expectations, and demands (Akkaya, Mert, 2022). Organizational agility has a mediating function in the improvement of nurses' abilities because it offers vital support for nurses moving into advanced practice to encourage professional development and career goals (Pereira, et al 2018).…”

“…Sensing Agility: A healthcare organization's capacity to analyze and keep track of environmental changes in real time, such as shifts in patient preferences, rival activity, and technological advancements. This skill requires a combination of tasks, including accessing information about events connected to environmental change on the one hand and removing extraneous information on the other, all while according to a set of criteria (Akkaya, Mert, 2022).…”

“…Every obstacle has been identified as requiring correction, and this correction must take place at the level of decision-making. In this regard, the capacity of an organization to quickly adapt and respond to such changing conditions is regarded as one of the most essential qualities for long-term success and growth, which have the effect of enhancing nurses' careers (Akkaya, Mert, 2022).…”

Effects of organizational agility on readiness for change in nurses: A cross‐sectional study

“…Organizational agility is the ability to adapt modern techniques, cope with the current environment, and respond to environmental changes to create products and services that satisfy the need of the customer (Qin & Nembhard, 2010). Organizational agility has three dimensions, namely, sensing agility (the ability to detect and monitor all potential organizational opportunities systematically; Zhou et al., 2018), decision‐making agility (the ability to collect, restructure, and then critically evaluate the inputs of sensing agility), and acting agility (the ability to successfully reconfigure resources, willingness to perform process modification, and promptly adopting innovations; Akkaya & Mert, 2022).…”