Organizational and Economic Ensuring the Provision of Digital Services: European Experience

Abstract

The article examines the current state of development of digital services in the countries of the European Union. Key infrastructure components have been formed. The importance of each of them in the conditions of the current state of development of digitalization is substantiated. The experience of organizational and economic support for the provision of digital services of the EU countries in terms of the relevant institutional and legal aspects, implemented at the national level of the leading countries in this field, is considered. A conceptual model of organizational and economic support for the provision of digital services in the regions of Ukraine based on the implementation of the EU experience is proposed, which will cover structural and management components.Summarizing the results of the research, the author formed a conceptual approach to the organizational and economic provision of digital services in the regions of Ukraine based on the implementation of EU experience, covering structural and management components.The structural component of the model will include the organizational basis of the process of providing digital services, determining the object and subject composition of the process, the classification of types of digital services according to content, the key principles of providing digital services in modern conditions, and a list of the most important tools that provide stable operation and development of digital services.The management component of the model will cover the main supporting points of the development of the system of providing digital services at the state level as part of the general comprehensive policy of digital transformation, which includes institutional and legal support (a list of key aspects of the reform of the domestic regulatory and legal field inthe context of the development of the digital services market and proper legal protection of its participants), priority areas of development (the most relevant areas of ensuring the provision of digital services based on the analysis of experience and effective digital practices used by EU countries), cyber security (ensures the implementation of the security component in the context of information protection as a key resource in the functioning of the model).Therefore, the formation of a comprehensive understanding of the structural components of the process of providing digital services and the involvement of progressive management practices (both in the legislative and in the digital field) will allow the integration of the existing experience of European countries and the formation of an effective system of organizational and economic support for the provision of digital services in the regions of Ukraine.