Organizational Learning: A Necessity in the Hospital and environmental responsibility

Abstract

In an increasingly complex environment, it is essential for hospital organizations to evolve and improve. The world of hospitals is constantly changing through reforms. In addition, knowledge and techniques are continually evolving, and specialties are multiplying rapidly. In this sense, it is necessary to develop a strategy to manage knowledge and create new practices. From this perspective, this article tries to study knowledge as the most crucial strategic asset of the organization and the hospital, which is marked by very high heterogeneity and variability that makes its knowledge extremely complex, therefore needs a management system that will improve the utilization of its human potential and development through establishing a culture of continuous learning and progress. Effective organizational learning is a prerequisite for the hospital’s survival and, above all, transforms it into a genuinely avant-garde and learning organization for the benefit of users and professionals alike. This organizational change within the hospital has a powerful impact on the environmental culture of all the actors concerned.

Lifelong learning among healthcare professionals in public hospitals: Historical analysis and multiple case studies in Morocco

“…It significantly develops the skills of adaptability and flexibility that enable a knowledge management approach to implement learning hospitals, i.e., hospitals that are likely to introduce new routines alongside or in place of existing routines, to be agile in embracing adversity, to renew themselves and to innovate constantly [43]. In the short term, the Moroccan public hospital stands to gain a lot because, in the context of a shortage of qualified staff [30], promoting lifelong learning is a winning strategy, if only because it is an important attraction and retention factor. Indeed, it has been shown in Magnet Hospitals that health professionals are more satisfied with their work environment 5 E3S Web of Conferences 412, 01078 (2023) ICIES '11 2023 https://doi.org/10.1051/e3sconf/202341201078 when they have more access to learning activities.…”

“…Their role in implementing any change is vital, and learning is an essential strategy to support them and optimize their productivity. Recognizing and using their skills is also necessary for validating prior learning or competence assessments [49]. This will increase their motivation and enhance the value of their contribution to the hospital and society.…”